Collection Agency Lookup

Alabama · data through November 10, 2026

Debt collectors in Alabama

8,148 complaints about debt collectors came from Alabama in the last 12 months, up 55% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
8,148
Share of all U.S. complaints
2.6%
Say the debt isn't theirs
53%
Credit card time limit
6 yrs

Statute of limitations on debt in Alabama

Check your date →

Credit cards*
6 years
Written contracts
6 years
Oral agreements
6 years
Promissory notes
6 years
Court judgments
10 years

* Courts in Alabama don't agree on which limit applies to credit cards; some apply 3 years. We show the longer one to be safe.

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Alabama

No. Alabama doesn't license collection agencies. The federal rules still apply in full.

Details for Alabama

No state regulator licenses or supervises collection agencies. The only requirement is a privilege license tax under Ala. Code § 40-12-80: $100 per year in towns/cities of 20,000+ people, $25 in smaller ones. It covers anyone who employs agents to solicit claims for collection in Alabama, and it is a tax-type business license paid per location. There is no bond, exam or conduct oversight, and no statewide search of payers. Since Act 2001-454 it does not apply to anyone excluded from the federal FDCPA 'debt collector' definition, so creditors collecting their own debts are not covered. Collectors are policed under the federal FDCPA; consumer complaints go to the Attorney General's Consumer Interest Division.

Sources: alison.legislature.state.al.us · alabamaag.gov

Most complained-about collectors in Alabama

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems1,176
2Portfolio Recovery Associates464
3Midland Credit Management461
4IC System357
5LVNV Funding (Resurgent Capital Services)354
6Kriya Capital276
7Credit Collection Services268
8National Credit Adjusters263
9Spring Oaks Capital262
10National Credit Systems167
11Aldous & Associates158
12Caine & Weiner131
13TrueAccord102
14Sunrise Credit Services88
15Credit Systems International78
16Radius Global Solutions77
17HW Holding73
18Harris & Harris71
19Security Credit Services69
20Eastern Account System60

What Alabama residents complain about

  1. Collecting a debt the person says they don't owe53%
  2. Missing or unclear written notice about the debt18%
  3. False or misleading statements13%
  4. Threatened or took negative or legal action11%
  5. Calling too often or after being told to stop3.0%
  6. Problems with texts, emails or social media messages1.6%
  7. Contacting or threatening to contact other people0.9%

The most common complaint here is collecting a debt the person says they don't owe (53%).

Kinds of debt in Alabama complaints

Where the type was named

Complaints from Alabama over time

December 2023: 90January 2024: 116February 2024: 161March 2024: 159April 2024: 178May 2024: 276June 2024: 291July 2024: 266August 2024: 388September 2024: 363October 2024: 396November 2024: 258December 2024: 360January 2025: 503February 2025: 424March 2025: 423April 2025: 366May 2025: 490June 2025: 491July 2025: 544August 2025: 446September 2025: 432October 2025: 473November 2025: 431December 2025: 512January 2026: 811February 2026: 658March 2026: 935April 2026: 659May 2026: 835June 2026: 761July 2026: 772August 2026: 575September 2026: 617October 2026: 635November 2026: 92 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)92
October 2026635
September 2026617
August 2026575
July 2026772
June 2026761
May 2026835
April 2026659
March 2026935
February 2026658
January 2026811
December 2025512
November 2025431
October 2025473
September 2025432
August 2025446
July 2025544
June 2025491
May 2025490
April 2025366
March 2025423
February 2025424
January 2025503
December 2024360
November 2024258
October 2024396
September 2024363
August 2024388
July 2024266
June 2024291
May 2024276
April 2024178
March 2024159
February 2024161
January 2024116
December 202390

Questions about debt collection in Alabama

What is the statute of limitations on debt in Alabama?

For most credit card debt it is 6 years in Alabama. Written contracts: 6 years. Oral agreements: 6 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Alabama?

No. Alabama doesn't license collection agencies. The federal rules still apply in full.

How do I report a debt collector in Alabama?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at the state regulator. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Alabama?

In the last 12 months, Jefferson Capital Systems (1,176), Portfolio Recovery Associates (464), Midland Credit Management (461) drew the most complaints from Alabama residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.