Arizona · data through November 10, 2026
Debt collectors in Arizona
8,706 complaints about debt collectors came from Arizona in the last 12 months, up 75% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 8,706
- Share of all U.S. complaints
- 2.8%
- Say the debt isn't theirs
- 33%
- Credit card time limit
- 6 yrs
Statute of limitations on debt in Arizona
- Credit cards
- 6 years
- Written contracts
- 6 years
- Oral agreements
- 3 years
- Promissory notes
- 6 years
- Court judgments
- 10 years
Payments: It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.
Legal details and citations
Credit cards: A.R.S. 12-548(A)(2) expressly gives 6 years to an action for debt 'evidenced by or founded on' a credit card as defined in 13-2101(3)(a). That specific provision controls over the 3-year period of 12-543 for stated or open accounts and debts not evidenced by a writing. Under 12-548(B), the 6-year period applies even if another jurisdiction's limitations law conflicts.
Payments and acknowledgments: (b) After expiry: A.R.S. 12-508 lets a barred action be revived only by a written acknowledgment signed by the debtor, so a payment or an oral promise alone does not revive it. (a) Before expiry: no Arizona statute addresses the effect of a part payment made while the period is still running, and Arizona case law on it was not confirmed in this research. No creditor-type distinction found.
Judgments: Execution may issue within 10 years after entry, and within 10 years after each renewal (A.R.S. 12-1551). A judgment can be renewed by an affidavit filed in the 90 days before the 10-year period expires (12-1612), which renews it for 10 years from docketing (12-1613), or by an action on the judgment (12-1611). Renewals can be repeated. The current rule covers judgments entered on or after Aug. 3, 2013, and older judgments renewed by Aug. 2, 2018; older judgments not renewed by then can no longer be enforced. These transition dates reflect a 2018 amendment that lengthened the former 5-year period to 10 years (the session law was not read). The judgment lien on real property lasts 10 years (33-964) and continues only if the certified renewal affidavit is recorded (12-1613(C)).
Other rules: All statute text was read on the official azleg.gov. A written contract executed outside Arizona gets 4 years under 12-544(3), but 12-548(B) may pull out-of-state written debt contracts into the 6-year rule; credit-card debt is covered by 12-548(A)(2) regardless of where the contract was made. Accrual of an accelerated or optional-acceleration credit-card debt is governed by Arizona Supreme Court case law that was not confirmed here (search budget exhausted). No time-barred-debt ban or revival bar was found in A.R.S. 32-1051/32-1055 (collection agencies); Arizona administrative rules were not checked.
- open account: A.R.S. 12-548(A)(2) (credit card, 6 yrs); cf. A.R.S. 12-543(2) (stated or open accounts, 3 yrs)
- written contract: A.R.S. 12-548(A)(1) (contract in writing executed in Arizona); A.R.S. 12-544(3) (4 yrs, instrument in writing executed outside the state)
- oral contract: A.R.S. 12-543(1)
- promissory note: A.R.S. 47-3118(A)
- judgment: A.R.S. 12-1551, 12-1611, 12-1612, 12-1613; 33-964
- payment restarts: A.R.S. 12-508
- other: A.R.S. 12-548(B) (Arizona's 6-year period applies despite a conflicting other-state statute of limitations)
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Arizona
Yes. Collection agencies generally need a state license to collect from people in Arizona.
Details for Arizona
Collection agency license from the Arizona Department of Insurance and Financial Institutions (DIFI) under A.R.S. § 32-1001 et seq., now issued through NMLS. NMLS lists 'AZ - DIFI Collection Agency License', and DIFI required existing licensees to transition to NMLS (deadline reported as Oct. 13, 2023). § 32-1021(D) counts collecting from Arizona residents, from an Arizona office, or for Arizona creditors as business transacted in Arizona, regardless of where the agency is located. Exemptions are in § 32-1004: attorneys, banks and lenders, salaried in-house credit employees, real estate brokers and others. Debt buyers: the 'claim' definition reaches sold or assigned debts only where the seller keeps recourse, final payment has not been made, or title has not passed. A buyer that owns the debt outright appears not to need a license unless it collects under a name implying a third party; this reading is not confirmed by DIFI. DIFI also runs its own licensee lookup (difi.az.gov/licensee-lookup), but it was blocked by a bot challenge and could not be checked.
Sources: azleg.gov · difi.az.gov · mortgage.nationwidelicensingsystem.org
Look up a collector's license (Arizona Department of Insurance and Financial Institutions (DIFI))
Arizona issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.
State law: Arizona collection agency law (A.R.S. § 32-1001 et seq. (Title 32, Ch. 9)). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Arizona
Last 12 months
What Arizona residents complain about
The most common complaint here is threatened or took negative or legal action (36%).
Kinds of debt in Arizona complaints
Where the type was named
Complaints from Arizona over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 45 |
| October 2026 | 366 |
| September 2026 | 339 |
| August 2026 | 474 |
| July 2026 | 874 |
| June 2026 | 1,288 |
| May 2026 | 656 |
| April 2026 | 577 |
| March 2026 | 502 |
| February 2026 | 400 |
| January 2026 | 708 |
| December 2025 | 1,993 |
| November 2025 | 725 |
| October 2025 | 812 |
| September 2025 | 684 |
| August 2025 | 391 |
| July 2025 | 387 |
| June 2025 | 349 |
| May 2025 | 293 |
| April 2025 | 273 |
| March 2025 | 286 |
| February 2025 | 303 |
| January 2025 | 448 |
| December 2024 | 290 |
| November 2024 | 311 |
| October 2024 | 346 |
| September 2024 | 349 |
| August 2024 | 343 |
| July 2024 | 285 |
| June 2024 | 197 |
| May 2024 | 280 |
| April 2024 | 314 |
| March 2024 | 346 |
| February 2024 | 193 |
| January 2024 | 118 |
| December 2023 | 142 |
Questions about debt collection in Arizona
What is the statute of limitations on debt in Arizona?
For most credit card debt it is 6 years in Arizona. Written contracts: 6 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Arizona?
Yes. Collection agencies generally need a state license to collect from people in Arizona. Look up a license with the Arizona Department of Insurance and Financial Institutions (DIFI).
How do I report a debt collector in Arizona?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Arizona Department of Insurance and Financial Institutions (DIFI). Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Arizona?
In the last 12 months, Jefferson Capital Systems (544), Portfolio Recovery Associates (493), Midland Credit Management (493) drew the most complaints from Arizona residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.