Collection Agency Lookup

Arizona · data through November 10, 2026

Debt collectors in Arizona

8,706 complaints about debt collectors came from Arizona in the last 12 months, up 75% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
8,706
Share of all U.S. complaints
2.8%
Say the debt isn't theirs
33%
Credit card time limit
6 yrs

Statute of limitations on debt in Arizona

Check your date →

Credit cards
6 years
Written contracts
6 years
Oral agreements
3 years
Promissory notes
6 years
Court judgments
10 years

Payments: It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Arizona

Yes. Collection agencies generally need a state license to collect from people in Arizona.

Details for Arizona

Collection agency license from the Arizona Department of Insurance and Financial Institutions (DIFI) under A.R.S. § 32-1001 et seq., now issued through NMLS. NMLS lists 'AZ - DIFI Collection Agency License', and DIFI required existing licensees to transition to NMLS (deadline reported as Oct. 13, 2023). § 32-1021(D) counts collecting from Arizona residents, from an Arizona office, or for Arizona creditors as business transacted in Arizona, regardless of where the agency is located. Exemptions are in § 32-1004: attorneys, banks and lenders, salaried in-house credit employees, real estate brokers and others. Debt buyers: the 'claim' definition reaches sold or assigned debts only where the seller keeps recourse, final payment has not been made, or title has not passed. A buyer that owns the debt outright appears not to need a license unless it collects under a name implying a third party; this reading is not confirmed by DIFI. DIFI also runs its own licensee lookup (difi.az.gov/licensee-lookup), but it was blocked by a bot challenge and could not be checked.

Sources: azleg.gov · difi.az.gov · mortgage.nationwidelicensingsystem.org

Look up a collector's license (Arizona Department of Insurance and Financial Institutions (DIFI))

Arizona issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.

State law: Arizona collection agency law (A.R.S. § 32-1001 et seq. (Title 32, Ch. 9)). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Arizona

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems544
2Portfolio Recovery Associates493
3Midland Credit Management493
4LVNV Funding (Resurgent Capital Services)369
5Kriya Capital244
6Credit Collection Services231
7Transworld Systems175
8Harris & Harris153
9National Credit Systems150
10Caine & Weiner144
11Aldous & Associates112
12T.S. Holdings98
13Radius Global Solutions89
14Spring Oaks Capital86
15Genesis (Columbia Debt Recovery)83
16IC System80
17NCB Management Services64
18W&A Intermediate63
19Central Portfolio Control55
20Credit Control49

What Arizona residents complain about

  1. Threatened or took negative or legal action36%
  2. Collecting a debt the person says they don't owe33%
  3. Missing or unclear written notice about the debt16%
  4. False or misleading statements9.0%
  5. Calling too often or after being told to stop3.3%
  6. Problems with texts, emails or social media messages1.4%
  7. Contacting or threatening to contact other people1.0%

The most common complaint here is threatened or took negative or legal action (36%).

Kinds of debt in Arizona complaints

Where the type was named

Complaints from Arizona over time

December 2023: 142January 2024: 118February 2024: 193March 2024: 346April 2024: 314May 2024: 280June 2024: 197July 2024: 285August 2024: 343September 2024: 349October 2024: 346November 2024: 311December 2024: 290January 2025: 448February 2025: 303March 2025: 286April 2025: 273May 2025: 293June 2025: 349July 2025: 387August 2025: 391September 2025: 684October 2025: 812November 2025: 725December 2025: 1,993January 2026: 708February 2026: 400March 2026: 502April 2026: 577May 2026: 656June 2026: 1,288July 2026: 874August 2026: 474September 2026: 339October 2026: 366November 2026: 45 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)45
October 2026366
September 2026339
August 2026474
July 2026874
June 20261,288
May 2026656
April 2026577
March 2026502
February 2026400
January 2026708
December 20251,993
November 2025725
October 2025812
September 2025684
August 2025391
July 2025387
June 2025349
May 2025293
April 2025273
March 2025286
February 2025303
January 2025448
December 2024290
November 2024311
October 2024346
September 2024349
August 2024343
July 2024285
June 2024197
May 2024280
April 2024314
March 2024346
February 2024193
January 2024118
December 2023142

Questions about debt collection in Arizona

What is the statute of limitations on debt in Arizona?

For most credit card debt it is 6 years in Arizona. Written contracts: 6 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Arizona?

Yes. Collection agencies generally need a state license to collect from people in Arizona. Look up a license with the Arizona Department of Insurance and Financial Institutions (DIFI).

How do I report a debt collector in Arizona?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Arizona Department of Insurance and Financial Institutions (DIFI). Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Arizona?

In the last 12 months, Jefferson Capital Systems (544), Portfolio Recovery Associates (493), Midland Credit Management (493) drew the most complaints from Arizona residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.