Collection Agency Lookup

Arkansas · data through November 10, 2026

Debt collectors in Arkansas

2,317 complaints about debt collectors came from Arkansas in the last 12 months, down 14% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
2,317
Share of all U.S. complaints
0.7%
Say the debt isn't theirs
51%
Credit card time limit
5 yrs

Statute of limitations on debt in Arkansas

Check your date →

Credit cards*
5 years
Written contracts
5 years
Oral agreements
3 years
Promissory notes
5 years
Court judgments
10 years

* Courts in Arkansas don't agree on which limit applies to credit cards; some apply 3 years. We show the longer one to be safe.

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Arkansas

Yes. Collection agencies generally need a state license to collect from people in Arkansas.

Details for Arkansas

Licensed by the Arkansas State Board of Collection Agencies (Department of Labor and Licensing) under Ark. Code Ann. § 17-24-101 et seq. (§ 17-24-301: no collecting without a Board license). The Board's FAQ says both active and passive debt buyers must be licensed; state law makes no distinction between debt buyers and traditional agencies. Commercial/B2B agencies need a license if they collect from an Arkansas resident. Each location that contacts Arkansas residents must be licensed; there is no main/branch distinction. Individual collectors and solicitors are not licensed but must be registered with the Board, including any aliases. In-house collectors using a name different from the business also need a license. The search covers business name, DBA, license number and status. Not on NMLS.

Sources: labor.arkansas.gov · labor.arkansas.gov · labor.arkansas.gov

Look up a collector's license (Arkansas State Board of Collection Agencies)

State law: Arkansas collection agency law and Arkansas Fair Debt Collection Practices Act (Ark. Code Ann. § 17-24-101 et seq. (AFDCPA at § 17-24-501 et seq.)). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Arkansas

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems189
2Midland Credit Management170
3Portfolio Recovery Associates143
4LVNV Funding (Resurgent Capital Services)134
5Kriya Capital69
6IC System51
7National Credit Systems48
8Mid-South Adjustment46
9Credit Collection Services43
10Spring Oaks Capital33
11Caine & Weiner31
12HW Holding27
13Radius Global Solutions24
14Professional Credit Management23
15Harris & Harris23
16Aldous & Associates20
17V and H Portfolio19
18TrueAccord19
19Transworld Systems17
20Fair Collections & Outsourcing16

What Arkansas residents complain about

  1. Collecting a debt the person says they don't owe51%
  2. False or misleading statements16%
  3. Missing or unclear written notice about the debt15%
  4. Threatened or took negative or legal action12%
  5. Calling too often or after being told to stop3.8%
  6. Problems with texts, emails or social media messages1.4%
  7. Contacting or threatening to contact other people1.0%

The most common complaint here is collecting a debt the person says they don't owe (51%).

Kinds of debt in Arkansas complaints

Where the type was named

Complaints from Arkansas over time

December 2023: 37January 2024: 41February 2024: 65March 2024: 46April 2024: 57May 2024: 79June 2024: 81July 2024: 56August 2024: 85September 2024: 92October 2024: 124November 2024: 93December 2024: 127January 2025: 235February 2025: 206March 2025: 248April 2025: 300May 2025: 264June 2025: 253July 2025: 279August 2025: 271September 2025: 248October 2025: 142November 2025: 196December 2025: 140January 2026: 180February 2026: 209March 2026: 228April 2026: 207May 2026: 199June 2026: 173July 2026: 199August 2026: 190September 2026: 244October 2026: 182November 2026: 22 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)22
October 2026182
September 2026244
August 2026190
July 2026199
June 2026173
May 2026199
April 2026207
March 2026228
February 2026209
January 2026180
December 2025140
November 2025196
October 2025142
September 2025248
August 2025271
July 2025279
June 2025253
May 2025264
April 2025300
March 2025248
February 2025206
January 2025235
December 2024127
November 202493
October 2024124
September 202492
August 202485
July 202456
June 202481
May 202479
April 202457
March 202446
February 202465
January 202441
December 202337

Questions about debt collection in Arkansas

What is the statute of limitations on debt in Arkansas?

For most credit card debt it is 5 years in Arkansas. Written contracts: 5 years. Oral agreements: 3 years. Promissory notes: 5 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Arkansas?

Yes. Collection agencies generally need a state license to collect from people in Arkansas. Look up a license with the Arkansas State Board of Collection Agencies.

How do I report a debt collector in Arkansas?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Arkansas State Board of Collection Agencies. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Arkansas?

In the last 12 months, Jefferson Capital Systems (189), Midland Credit Management (170), Portfolio Recovery Associates (143) drew the most complaints from Arkansas residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.