Arkansas · data through November 10, 2026
Debt collectors in Arkansas
2,317 complaints about debt collectors came from Arkansas in the last 12 months, down 14% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 2,317
- Share of all U.S. complaints
- 0.7%
- Say the debt isn't theirs
- 51%
- Credit card time limit
- 5 yrs
Statute of limitations on debt in Arkansas
- Credit cards*
- 5 years
- Written contracts
- 5 years
- Oral agreements
- 3 years
- Promissory notes
- 5 years
- Court judgments
- 10 years
* Courts in Arkansas don't agree on which limit applies to credit cards; some apply 3 years. We show the longer one to be safe.
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
Legal details and citations
Credit cards: Ark. Code 16-56-111(a) gives 5 years to actions 'to enforce written obligations, duties, or rights'. 16-56-105 gives 3 years to contracts not in writing and to contracts or liabilities 'expressed or implied', which covers open accounts. No Arkansas appellate decision classifying credit-card debt was confirmed in this research. A card claim proved by a written cardholder agreement likely gets 5 years; a claim pleaded or proved only as an open account or implied contract could get the shorter 3 years. Using the longer period as the conservative choice.
Payments and acknowledgments: For written obligations, a partial payment or a written acknowledgment of default tolls the 5-year period (Ark. Code 16-56-111(b)). For simple contracts, a verbal promise or acknowledgment is insufficient (16-56-122). The effect of a part payment on a 3-year claim and of payments made after expiry (revival) was not confirmed from Arkansas case law. No consumer-debt revival bar was found.
Judgments: An action on a judgment must be brought within 10 years (Ark. Code 16-56-114). A judgment can be revived by scire facias, issued within 10 years of rendition or of the last revivor order, before the lien expires. Revival continues the judgment and its lien for another 10 years, 'from time to time as often as may be necessary' (16-65-501). The lien on land attaches under 16-65-117; reviving it in other counties requires recording a notice (16-65-501(g)).
Other rules: The official Arkansas Code is hosted on LexisNexis and could not be fetched, so the text was read on PocketLaw (unofficial). Arkansas changed the UCC note period to 5 years (4-3-118), matching 16-56-111. Mutual open accounts accrue from the last item proved (16-56-127). The Arkansas Fair Debt Collection Practices Act (17-24-501 to -512) has no time-barred-debt or revival provision. The credit-card classification is unresolved; an Arkansas appellate case search could not be run (search budget exhausted).
- open account: Ark. Code 16-56-111 (5 yrs, written obligations); 16-56-105(1), (3) (3 yrs, unwritten or implied contracts and open accounts); 16-56-127 (accrual of mutual open account)
- written contract: Ark. Code 16-56-111(a)
- oral contract: Ark. Code 16-56-105(1)
- promissory note: Ark. Code 4-3-118(a) (Arkansas modified UCC: 5 years)
- judgment: Ark. Code 16-56-114; 16-65-501; 16-65-117
- payment restarts: Ark. Code 16-56-111(b); 16-56-122
- other: Uniform Conflict of Laws-Limitations Act, Ark. Code 16-56-201 et seq.
Sources: getpocketlaw.com · getpocketlaw.com · getpocketlaw.com
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Arkansas
Yes. Collection agencies generally need a state license to collect from people in Arkansas.
Details for Arkansas
Licensed by the Arkansas State Board of Collection Agencies (Department of Labor and Licensing) under Ark. Code Ann. § 17-24-101 et seq. (§ 17-24-301: no collecting without a Board license). The Board's FAQ says both active and passive debt buyers must be licensed; state law makes no distinction between debt buyers and traditional agencies. Commercial/B2B agencies need a license if they collect from an Arkansas resident. Each location that contacts Arkansas residents must be licensed; there is no main/branch distinction. Individual collectors and solicitors are not licensed but must be registered with the Board, including any aliases. In-house collectors using a name different from the business also need a license. The search covers business name, DBA, license number and status. Not on NMLS.
Sources: labor.arkansas.gov · labor.arkansas.gov · labor.arkansas.gov
Look up a collector's license (Arkansas State Board of Collection Agencies)
State law: Arkansas collection agency law and Arkansas Fair Debt Collection Practices Act (Ark. Code Ann. § 17-24-101 et seq. (AFDCPA at § 17-24-501 et seq.)). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Arkansas
Last 12 months
What Arkansas residents complain about
The most common complaint here is collecting a debt the person says they don't owe (51%).
Kinds of debt in Arkansas complaints
Where the type was named
Complaints from Arkansas over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 22 |
| October 2026 | 182 |
| September 2026 | 244 |
| August 2026 | 190 |
| July 2026 | 199 |
| June 2026 | 173 |
| May 2026 | 199 |
| April 2026 | 207 |
| March 2026 | 228 |
| February 2026 | 209 |
| January 2026 | 180 |
| December 2025 | 140 |
| November 2025 | 196 |
| October 2025 | 142 |
| September 2025 | 248 |
| August 2025 | 271 |
| July 2025 | 279 |
| June 2025 | 253 |
| May 2025 | 264 |
| April 2025 | 300 |
| March 2025 | 248 |
| February 2025 | 206 |
| January 2025 | 235 |
| December 2024 | 127 |
| November 2024 | 93 |
| October 2024 | 124 |
| September 2024 | 92 |
| August 2024 | 85 |
| July 2024 | 56 |
| June 2024 | 81 |
| May 2024 | 79 |
| April 2024 | 57 |
| March 2024 | 46 |
| February 2024 | 65 |
| January 2024 | 41 |
| December 2023 | 37 |
Questions about debt collection in Arkansas
What is the statute of limitations on debt in Arkansas?
For most credit card debt it is 5 years in Arkansas. Written contracts: 5 years. Oral agreements: 3 years. Promissory notes: 5 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Arkansas?
Yes. Collection agencies generally need a state license to collect from people in Arkansas. Look up a license with the Arkansas State Board of Collection Agencies.
How do I report a debt collector in Arkansas?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Arkansas State Board of Collection Agencies. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Arkansas?
In the last 12 months, Jefferson Capital Systems (189), Midland Credit Management (170), Portfolio Recovery Associates (143) drew the most complaints from Arkansas residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.