California · data through November 10, 2026
Debt collectors in California
26,027 complaints about debt collectors came from California in the last 12 months, up 23% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 26,027
- Share of all U.S. complaints
- 8.2%
- Say the debt isn't theirs
- 44%
- Credit card time limit
- 4 yrs
Statute of limitations on debt in California
- Credit cards
- 4 years
- Written contracts
- 4 years
- Oral agreements
- 2 years
- Promissory notes
- 6 years
- Court judgments
- 10 years
Payments: Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.
California also bans suing on consumer debt that is past the time limit, on top of the federal rule.
No revival: once the limit has passed, California law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.
Legal details and citations
Credit cards: Credit-card debt gets 4 years under either branch of CCP 337: (a) action on a written contract, or (b) book account, account stated, or open and current account. Since the 2024 amendment, 337a excludes 'consumer debt' incurred on or after July 1, 2024 from the definition of 'book account', but that definition covers only obligations that appear in a written contract or note, so such debts still fall under 337(a)'s 4 years. The 2-year oral-contract period (CCP 339) applies only to obligations not founded on a writing.
Payments and acknowledgments: (a) Before expiry: CCP 360 requires a signed written acknowledgment or promise. Only a payment on a promissory note is deemed an acknowledgment that restarts the period, so a payment on a credit card or other non-note debt does not by itself extend it. CCP 337(d) adds that a 337 period 'shall only be extended pursuant to Section 360.' (b) After expiry: 360 says no payment 'of itself shall revive a cause of action once barred', and 337(d) bars any person from suing or arbitrating once the 337 period has run. Whether a signed written acknowledgment made after expiry can still revive a 337 claim despite 337(d) is unsettled.
Judgments: A money judgment is enforceable for 10 years from entry (CCP 683.020) and is renewable by filing an application before expiry (683.130), which extends it for 10 years (683.120(b)). Renewal is not allowed within 5 years of a prior renewal (683.110(b)), and the debtor can move to vacate it within 60 days of the notice (683.160, 683.170). Since Jan. 1, 2023, a judgment against an individual for medical expenses (unpaid principal under $200,000) or personal debt (under $50,000) can be renewed only once, for 5 years. It cannot be renewed at all if it was already renewed on or before Dec. 31, 2022, and no action on such a judgment is allowed (683.110(c)-(d), 683.120(c), 683.050(b)). The real-property lien is extended only by recording the renewal (683.180).
Other rules: The official leginfo.legislature.ca.gov returned 403, so the text was read on public.law, which reproduces leginfo with update dates (337 updated Jan. 1, 2019; 337a Jan. 1, 2024; 683.110 Jan. 1, 2024; 683.120 Jan. 1, 2023; 1788.14 Jan. 1, 2025). The ban in CCP 337(d) binds any 'person' (original creditors as well as debt buyers) but covers only actions under 337; 1788.56 covers debt buyers for any applicable period. 1788.14(d) requires the notice 'The law limits how long you can be sued on a debt...' in the first written communication after a debt becomes time-barred. The once-only renewal limit for medical and personal debt judgments came from 2022 legislation effective Jan. 1, 2023 (bill number not confirmed). The 2024 Rosenthal Act expansion to 'covered debt' does not change limitation periods.
- open account: Cal. Civ. Proc. Code 337(a)-(b); 337a
- written contract: Cal. Civ. Proc. Code 337(a)
- oral contract: Cal. Civ. Proc. Code 339(1)
- promissory note: Cal. Com. Code 3118(a)
- judgment: Cal. Civ. Proc. Code 683.020, 683.050, 683.110, 683.120, 683.130, 683.160, 683.170, 683.180
- payment restarts: Cal. Civ. Proc. Code 360; 337(d)
- other: CCP 337(d) (no suit or arbitration by any person after the 337 period; added by SB 1061, 2018, eff. Jan. 1, 2019); Civ. Code 1788.56 (debt buyers may not sue or arbitrate on time-barred consumer debt; eff. 2014); Civ. Code 1788.14(d) (required time-barred-debt notices in written communications)
Sources: california.public.law · california.public.law · california.public.law
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in California
Yes. Collection agencies generally need a state license to collect from people in California.
Details for California
Debt Collection Licensing Act (DCLA), in force since 2022 and licensed by the Department of Financial Protection and Innovation (DFPI) through NMLS (NMLS: 'CA - DFPI Debt Collection License'). Under Fin. Code § 100001, nobody may engage in the business of debt collection in California without a license. That covers collectors located in California and out-of-state collectors pursuing California residents. Fin. Code § 100002 defines 'debt collector' as anyone who regularly collects consumer debt on its own behalf or for others, expressly including debt buyers. Some first-party collectors are therefore covered unless exempt; depository institutions, CFL and residential-mortgage licensees, real estate licensees and a few others are exempt. Collection of covered commercial debt is excluded (amended by SB 1286, effective 2025). DFPI tells consumers to verify licenses on NMLS Consumer Access. dfpi.ca.gov blocked automated fetches (bot challenge), so the DFPI pages were confirmed only through search results.
Sources: leginfo.legislature.ca.gov · dfpi.ca.gov · mortgage.nationwidelicensingsystem.org
Look up a collector's license (California Department of Financial Protection and Innovation (DFPI))
California issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.
State law: Rosenthal Fair Debt Collection Practices Act; Debt Collection Licensing Act (Cal. Civ. Code § 1788 et seq.; Cal. Fin. Code § 100000 et seq.). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in California
Last 12 months
| # | Collector | Complaints |
|---|---|---|
| 1 | Midland Credit Management | 1,951 |
| 2 | Portfolio Recovery Associates | 1,909 |
| 3 | Jefferson Capital Systems | 1,718 |
| 4 | LVNV Funding (Resurgent Capital Services) | 1,491 |
| 5 | Kriya Capital | 494 |
| 6 | Credit Collection Services | 419 |
| 7 | IC System | 414 |
| 8 | National Credit Adjusters | 387 |
| 9 | Genesis (Columbia Debt Recovery) | 265 |
| 10 | T.S. Holdings | 258 |
| 11 | Kimball, Tirey & St. John | 209 |
| 12 | TrueAccord | 208 |
| 13 | Spring Oaks Capital | 188 |
| 14 | Transworld Systems | 184 |
| 15 | Aldous & Associates | 168 |
| 16 | Caine & Weiner | 162 |
| 17 | Credit Control | 160 |
| 18 | Harris & Harris | 156 |
| 19 | National Credit Systems | 148 |
| 20 | Radius Global Solutions | 136 |
What California residents complain about
The most common complaint here is collecting a debt the person says they don't owe (44%).
Kinds of debt in California complaints
Where the type was named
Complaints from California over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 181 |
| October 2026 | 1,456 |
| September 2026 | 1,364 |
| August 2026 | 1,673 |
| July 2026 | 1,880 |
| June 2026 | 2,557 |
| May 2026 | 2,160 |
| April 2026 | 2,226 |
| March 2026 | 2,590 |
| February 2026 | 2,478 |
| January 2026 | 2,828 |
| December 2025 | 3,134 |
| November 2025 | 2,295 |
| October 2025 | 2,738 |
| September 2025 | 2,603 |
| August 2025 | 2,212 |
| July 2025 | 1,863 |
| June 2025 | 1,650 |
| May 2025 | 1,501 |
| April 2025 | 1,481 |
| March 2025 | 1,440 |
| February 2025 | 1,209 |
| January 2025 | 1,673 |
| December 2024 | 1,171 |
| November 2024 | 1,195 |
| October 2024 | 1,289 |
| September 2024 | 1,258 |
| August 2024 | 1,134 |
| July 2024 | 1,027 |
| June 2024 | 1,066 |
| May 2024 | 1,152 |
| April 2024 | 1,249 |
| March 2024 | 1,305 |
| February 2024 | 1,145 |
| January 2024 | 933 |
| December 2023 | 859 |
Questions about debt collection in California
What is the statute of limitations on debt in California?
For most credit card debt it is 4 years in California. Written contracts: 4 years. Oral agreements: 2 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in California?
Yes. Collection agencies generally need a state license to collect from people in California. Look up a license with the California Department of Financial Protection and Innovation (DFPI).
How do I report a debt collector in California?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at California Department of Financial Protection and Innovation (DFPI). Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in California?
In the last 12 months, Midland Credit Management (1,951), Portfolio Recovery Associates (1,909), Jefferson Capital Systems (1,718) drew the most complaints from California residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.