Collection Agency Lookup

California · data through November 10, 2026

Debt collectors in California

26,027 complaints about debt collectors came from California in the last 12 months, up 23% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
26,027
Share of all U.S. complaints
8.2%
Say the debt isn't theirs
44%
Credit card time limit
4 yrs

Statute of limitations on debt in California

Check your date →

Credit cards
4 years
Written contracts
4 years
Oral agreements
2 years
Promissory notes
6 years
Court judgments
10 years

Payments: Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.

California also bans suing on consumer debt that is past the time limit, on top of the federal rule.

No revival: once the limit has passed, California law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in California

Yes. Collection agencies generally need a state license to collect from people in California.

Details for California

Debt Collection Licensing Act (DCLA), in force since 2022 and licensed by the Department of Financial Protection and Innovation (DFPI) through NMLS (NMLS: 'CA - DFPI Debt Collection License'). Under Fin. Code § 100001, nobody may engage in the business of debt collection in California without a license. That covers collectors located in California and out-of-state collectors pursuing California residents. Fin. Code § 100002 defines 'debt collector' as anyone who regularly collects consumer debt on its own behalf or for others, expressly including debt buyers. Some first-party collectors are therefore covered unless exempt; depository institutions, CFL and residential-mortgage licensees, real estate licensees and a few others are exempt. Collection of covered commercial debt is excluded (amended by SB 1286, effective 2025). DFPI tells consumers to verify licenses on NMLS Consumer Access. dfpi.ca.gov blocked automated fetches (bot challenge), so the DFPI pages were confirmed only through search results.

Sources: leginfo.legislature.ca.gov · dfpi.ca.gov · mortgage.nationwidelicensingsystem.org

Look up a collector's license (California Department of Financial Protection and Innovation (DFPI))

California issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.

State law: Rosenthal Fair Debt Collection Practices Act; Debt Collection Licensing Act (Cal. Civ. Code § 1788 et seq.; Cal. Fin. Code § 100000 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in California

Last 12 months

#CollectorComplaints
1Midland Credit Management1,951
2Portfolio Recovery Associates1,909
3Jefferson Capital Systems1,718
4LVNV Funding (Resurgent Capital Services)1,491
5Kriya Capital494
6Credit Collection Services419
7IC System414
8National Credit Adjusters387
9Genesis (Columbia Debt Recovery)265
10T.S. Holdings258
11Kimball, Tirey & St. John209
12TrueAccord208
13Spring Oaks Capital188
14Transworld Systems184
15Aldous & Associates168
16Caine & Weiner162
17Credit Control160
18Harris & Harris156
19National Credit Systems148
20Radius Global Solutions136

What California residents complain about

  1. Collecting a debt the person says they don't owe44%
  2. Missing or unclear written notice about the debt21%
  3. Threatened or took negative or legal action19%
  4. False or misleading statements11%
  5. Calling too often or after being told to stop3.2%
  6. Problems with texts, emails or social media messages1.4%
  7. Contacting or threatening to contact other people0.9%

The most common complaint here is collecting a debt the person says they don't owe (44%).

Kinds of debt in California complaints

Where the type was named

Complaints from California over time

December 2023: 859January 2024: 933February 2024: 1,145March 2024: 1,305April 2024: 1,249May 2024: 1,152June 2024: 1,066July 2024: 1,027August 2024: 1,134September 2024: 1,258October 2024: 1,289November 2024: 1,195December 2024: 1,171January 2025: 1,673February 2025: 1,209March 2025: 1,440April 2025: 1,481May 2025: 1,501June 2025: 1,650July 2025: 1,863August 2025: 2,212September 2025: 2,603October 2025: 2,738November 2025: 2,295December 2025: 3,134January 2026: 2,828February 2026: 2,478March 2026: 2,590April 2026: 2,226May 2026: 2,160June 2026: 2,557July 2026: 1,880August 2026: 1,673September 2026: 1,364October 2026: 1,456November 2026: 181 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)181
October 20261,456
September 20261,364
August 20261,673
July 20261,880
June 20262,557
May 20262,160
April 20262,226
March 20262,590
February 20262,478
January 20262,828
December 20253,134
November 20252,295
October 20252,738
September 20252,603
August 20252,212
July 20251,863
June 20251,650
May 20251,501
April 20251,481
March 20251,440
February 20251,209
January 20251,673
December 20241,171
November 20241,195
October 20241,289
September 20241,258
August 20241,134
July 20241,027
June 20241,066
May 20241,152
April 20241,249
March 20241,305
February 20241,145
January 2024933
December 2023859

Questions about debt collection in California

What is the statute of limitations on debt in California?

For most credit card debt it is 4 years in California. Written contracts: 4 years. Oral agreements: 2 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in California?

Yes. Collection agencies generally need a state license to collect from people in California. Look up a license with the California Department of Financial Protection and Innovation (DFPI).

How do I report a debt collector in California?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at California Department of Financial Protection and Innovation (DFPI). Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in California?

In the last 12 months, Midland Credit Management (1,951), Portfolio Recovery Associates (1,909), Jefferson Capital Systems (1,718) drew the most complaints from California residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.