Connecticut · data through November 10, 2026
Debt collectors in Connecticut
1,948 complaints about debt collectors came from Connecticut in the last 12 months, about the same as the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 1,948
- Share of all U.S. complaints
- 0.6%
- Say the debt isn't theirs
- 42%
- Credit card time limit
- 6 yrs
Statute of limitations on debt in Connecticut
- Credit cards
- 6 years
- Written contracts
- 6 years
- Oral agreements
- 6 years
- Promissory notes
- 6 years
- Court judgments
- 20 years
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
Connecticut also bans suing on consumer debt that is past the time limit, on top of the federal rule.
No revival: once the limit has passed, Connecticut law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.
Legal details and citations
Credit cards: Conn. Gen. Stat. 52-576(a) gives 6 years to any 'action for an account, or on any simple or implied contract, or on any contract in writing'. A credit card gets 6 years whether it is treated as an account or as a written contract.
Payments and acknowledgments: (a) Before expiry: under Connecticut common law a part payment or acknowledgment tolls or restarts the period (the 52-576 annotations note that payment of interest keeps a claim alive). (b) After expiry: for debt BUYERS only (a creditor or consumer collection agency that purchased the debt), any later payment or oral or written affirmation of a time-barred consumer debt does not extend the period (Conn. Gen. Stat. 36a-814(c), P.A. 16-65). For original creditors, the common-law revival rules still apply.
Judgments: No execution may issue on a money judgment after 20 years from entry, and no action on it after 25 years. For small-claims judgments the limits are 10 years for execution and 15 years for an action (52-598(a)-(b)). A motion to revive can be filed before the enforcement period expires, but revival cannot extend enforcement beyond these periods (52-598(c)).
Other rules: All statute text was read on the official cga.ct.gov. The 3-year period of 52-581 is limited to executory oral contracts. When the creditor has fully performed (money lent or goods delivered), 52-576's 6 years applies (annotations cite 170 C. 243 and 76 CA 599), so oral consumer debts generally get 6 years. The 1971 amendment removed the separate treatment of sealed contracts (former 52-573 is repealed). The suit ban and revival bar in 36a-814 (P.A. 16-65) bind only debt buyers (purchasers of the debt) and their consumer collection agencies, not original creditors. The 36a-805(a)(14) disclosure begins 'The law limits how long you can be sued on a debt...'
- open account: Conn. Gen. Stat. 52-576(a)
- written contract: Conn. Gen. Stat. 52-576(a)
- oral contract: Conn. Gen. Stat. 52-581 (3 yrs, executory oral contracts only); 52-576 (6 yrs, executed oral contracts)
- promissory note: Conn. Gen. Stat. 42a-3-118(a)
- judgment: Conn. Gen. Stat. 52-598
- payment restarts: Common law; Conn. Gen. Stat. 36a-814(c) (debt buyers)
- other: Conn. Gen. Stat. 36a-814(b) (a creditor or consumer collection agency that purchased the debt may not sue when it knows or should know the period has expired); 36a-805(a)(14) (consumer collection agencies must give a time-barred-debt disclosure in the initial communication)
Sources: cga.ct.gov · cga.ct.gov · cga.ct.gov
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Connecticut
Yes. Collection agencies generally need a state license to collect from people in Connecticut.
Details for Connecticut
Consumer collection agency license from the Department of Banking (Consumer Credit Division) under Conn. Gen. Stat. §§ 36a-800 to 36a-814, filed through NMLS (NMLS: 'CT - DOB Consumer Collection Agency License'). The Department licenses collection agencies that collect debts from Connecticut residents. 2017-2018 amendments added 'engaged in the business of debt buying' to the consumer collection agency definition, so debt buyers need the license (confirmed in a 2024 DOB enforcement order). The Department's 'Consumer Collection Agencies Licensed in Connecticut' page links to NMLS Consumer Access and posts a downloadable Excel list of licensees (dated Nov. 2, 2026 when checked). The DOB also accepts complaints about unlicensed collectors. Creditors collecting their own debts fall under the separate Creditors' Collection Practices Act (§ 36a-645 et seq.).
Sources: portal.ct.gov · portal.ct.gov · portal.ct.gov
Look up a collector's license (Connecticut Department of Banking (Consumer Credit Division))
Connecticut issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.
State law: Connecticut consumer collection agency law (Conn. Gen. Stat. §§ 36a-800 to 36a-814). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Connecticut
Last 12 months
What Connecticut residents complain about
The most common complaint here is collecting a debt the person says they don't owe (42%).
Kinds of debt in Connecticut complaints
Where the type was named
Complaints from Connecticut over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 11 |
| October 2026 | 146 |
| September 2026 | 133 |
| August 2026 | 138 |
| July 2026 | 132 |
| June 2026 | 174 |
| May 2026 | 174 |
| April 2026 | 218 |
| March 2026 | 200 |
| February 2026 | 154 |
| January 2026 | 193 |
| December 2025 | 158 |
| November 2025 | 161 |
| October 2025 | 189 |
| September 2025 | 193 |
| August 2025 | 197 |
| July 2025 | 194 |
| June 2025 | 164 |
| May 2025 | 159 |
| April 2025 | 137 |
| March 2025 | 185 |
| February 2025 | 163 |
| January 2025 | 183 |
| December 2024 | 115 |
| November 2024 | 98 |
| October 2024 | 157 |
| September 2024 | 82 |
| August 2024 | 98 |
| July 2024 | 113 |
| June 2024 | 51 |
| May 2024 | 54 |
| April 2024 | 64 |
| March 2024 | 78 |
| February 2024 | 77 |
| January 2024 | 54 |
| December 2023 | 49 |
Questions about debt collection in Connecticut
What is the statute of limitations on debt in Connecticut?
For most credit card debt it is 6 years in Connecticut. Written contracts: 6 years. Oral agreements: 6 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Connecticut?
Yes. Collection agencies generally need a state license to collect from people in Connecticut. Look up a license with the Connecticut Department of Banking (Consumer Credit Division).
How do I report a debt collector in Connecticut?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Connecticut Department of Banking (Consumer Credit Division). Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Connecticut?
In the last 12 months, LVNV Funding (Resurgent Capital Services) (186), Midland Credit Management (137), Portfolio Recovery Associates (130) drew the most complaints from Connecticut residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.