Collection Agency Lookup

Connecticut · data through November 10, 2026

Debt collectors in Connecticut

1,948 complaints about debt collectors came from Connecticut in the last 12 months, about the same as the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
1,948
Share of all U.S. complaints
0.6%
Say the debt isn't theirs
42%
Credit card time limit
6 yrs

Statute of limitations on debt in Connecticut

Check your date →

Credit cards
6 years
Written contracts
6 years
Oral agreements
6 years
Promissory notes
6 years
Court judgments
20 years

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

Connecticut also bans suing on consumer debt that is past the time limit, on top of the federal rule.

No revival: once the limit has passed, Connecticut law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Connecticut

Yes. Collection agencies generally need a state license to collect from people in Connecticut.

Details for Connecticut

Consumer collection agency license from the Department of Banking (Consumer Credit Division) under Conn. Gen. Stat. §§ 36a-800 to 36a-814, filed through NMLS (NMLS: 'CT - DOB Consumer Collection Agency License'). The Department licenses collection agencies that collect debts from Connecticut residents. 2017-2018 amendments added 'engaged in the business of debt buying' to the consumer collection agency definition, so debt buyers need the license (confirmed in a 2024 DOB enforcement order). The Department's 'Consumer Collection Agencies Licensed in Connecticut' page links to NMLS Consumer Access and posts a downloadable Excel list of licensees (dated Nov. 2, 2026 when checked). The DOB also accepts complaints about unlicensed collectors. Creditors collecting their own debts fall under the separate Creditors' Collection Practices Act (§ 36a-645 et seq.).

Sources: portal.ct.gov · portal.ct.gov · portal.ct.gov

Look up a collector's license (Connecticut Department of Banking (Consumer Credit Division))

Connecticut issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.

State law: Connecticut consumer collection agency law (Conn. Gen. Stat. §§ 36a-800 to 36a-814). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Connecticut

Last 12 months

#CollectorComplaints
1LVNV Funding (Resurgent Capital Services)186
2Midland Credit Management137
3Portfolio Recovery Associates130
4Jefferson Capital Systems123
5Credit Collection Services77
6Kriya Capital41
7IC System40
8Radius Global Solutions31
9Spring Oaks Capital29
10Caine & Weiner27
11Transworld Systems27
12Eastern Account System22
13Aldous & Associates22
14Rubin & Rothman18
15Sunrise Credit Services14
16LJ Ross Associates13
17Credit Control13
18National Credit Systems12
19TrueAccord11
20Southwest Credit11

What Connecticut residents complain about

  1. Collecting a debt the person says they don't owe42%
  2. Missing or unclear written notice about the debt23%
  3. Threatened or took negative or legal action15%
  4. False or misleading statements13%
  5. Calling too often or after being told to stop3.8%
  6. Problems with texts, emails or social media messages2.2%
  7. Contacting or threatening to contact other people1.3%

The most common complaint here is collecting a debt the person says they don't owe (42%).

Kinds of debt in Connecticut complaints

Where the type was named

Complaints from Connecticut over time

December 2023: 49January 2024: 54February 2024: 77March 2024: 78April 2024: 64May 2024: 54June 2024: 51July 2024: 113August 2024: 98September 2024: 82October 2024: 157November 2024: 98December 2024: 115January 2025: 183February 2025: 163March 2025: 185April 2025: 137May 2025: 159June 2025: 164July 2025: 194August 2025: 197September 2025: 193October 2025: 189November 2025: 161December 2025: 158January 2026: 193February 2026: 154March 2026: 200April 2026: 218May 2026: 174June 2026: 174July 2026: 132August 2026: 138September 2026: 133October 2026: 146November 2026: 11 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)11
October 2026146
September 2026133
August 2026138
July 2026132
June 2026174
May 2026174
April 2026218
March 2026200
February 2026154
January 2026193
December 2025158
November 2025161
October 2025189
September 2025193
August 2025197
July 2025194
June 2025164
May 2025159
April 2025137
March 2025185
February 2025163
January 2025183
December 2024115
November 202498
October 2024157
September 202482
August 202498
July 2024113
June 202451
May 202454
April 202464
March 202478
February 202477
January 202454
December 202349

Questions about debt collection in Connecticut

What is the statute of limitations on debt in Connecticut?

For most credit card debt it is 6 years in Connecticut. Written contracts: 6 years. Oral agreements: 6 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Connecticut?

Yes. Collection agencies generally need a state license to collect from people in Connecticut. Look up a license with the Connecticut Department of Banking (Consumer Credit Division).

How do I report a debt collector in Connecticut?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Connecticut Department of Banking (Consumer Credit Division). Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Connecticut?

In the last 12 months, LVNV Funding (Resurgent Capital Services) (186), Midland Credit Management (137), Portfolio Recovery Associates (130) drew the most complaints from Connecticut residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.