Florida · data through November 10, 2026
Debt collectors in Florida
34,116 complaints about debt collectors came from Florida in the last 12 months, up 17% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 34,116
- Share of all U.S. complaints
- 10.8%
- Say the debt isn't theirs
- 48%
- Credit card time limit
- 5 yrs
Statute of limitations on debt in Florida
- Credit cards*
- 5 years
- Written contracts
- 5 years
- Oral agreements
- 4 years
- Promissory notes
- 5 years
- Court judgments
- 20 years
* Courts in Florida don't agree on which limit applies to credit cards; some apply 4 years. We show the longer one to be safe.
Medical debt: 3 years under a medical-debt rule. See the details below.
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
Legal details and citations
Credit cards: Florida statute gives 5 years for an action 'founded on a written instrument' (s. 95.11(2)(b)) and 4 years for one 'not founded on a written instrument,' including store accounts (s. 95.11(3)(j)). No Florida District Court of Appeal decision squarely classifying credit card debt was located. County and circuit-appellate rulings go both ways: creditors who produce the cardholder agreement get 5 years, and courts that find the writing incomplete or missing apply 4 years. The 5-year figure is the conservative choice; the 4-year open-account/oral alternative often prevails when no complete agreement is produced.
Payments and acknowledgments: (a) While the period is running, s. 95.051(1)(f) tolls it on 'payment of any part of the principal or interest of any obligation or liability founded on a written instrument.' Under s. 95.051(2), nothing tolls a limitations period except the listed grounds. So if a card is treated as an unwritten or open account, a bare payment may not toll, and only a signed writing counts. (b) After the period expires, a barred debt is revived only by an acknowledgment or promise to pay that is in writing and signed by the debtor (s. 95.04). A bare payment does not revive it. The same rules apply to original creditors and debt buyers.
Judgments: An action on a judgment of a Florida court of record may be brought within 20 years (s. 95.11(1)), and no judgment is a lien on real or personal property more than 20 years after entry (s. 55.081). A real-property judgment lien lasts 10 years from recording a certified copy (s. 55.10(1), recordings on or after 7/1/1994). It can be extended once for another 10 years by re-recording a certified copy with an affidavit of the lienholder's current address before the lien expires (s. 55.10(2)), but never past the 20-year s. 55.081 limit. Judgments of Florida courts not of record and of other states' or federal courts: 5 years (s. 95.11(2)(a)).
Medical debt, 3 years: Medical debt for services rendered by a facility licensed under Fla. Stat. ch. 395 (hospitals etc.); the period runs from the date the facility refers the debt to a third party for collection. (Fla. Stat. 95.11(4))
Other rules: Subsection numbering in the current official text (2025 Fla. Stat., history through ch. 2025-153): (1) 20 yrs; (2) 5 yrs, with (b) for written instruments; (3) 4 yrs, with (j) for unwritten contracts and store accounts; (4) 3 yrs for medical debt; (5) 2 yrs, including negligence after 2023 HB 837; (6) 1 yr. Many secondary sources still cite the old (3)(k) or a nonexistent (4)(j) for the 4-year period. The new s. 95.11(4) gives 3 years to collect medical debt for services by a ch. 395 hospital or surgical facility, running from referral to a third-party collector. A blog headnote reports Portfolio Recovery Assocs. v. Fernandes (Florida court, Sears card) treating an incomplete cardholder agreement as oral for limitations purposes (4 yrs). The court and citation were not verified. The Alper Law 2026 chart lists the Florida open-account/credit-card cell as 4 years, while noting it is contested whether an unsigned agreement accepted by use is a written instrument. No Florida statute bans suing on time-barred consumer debt or bars revival specifically for consumer debt. The FCCPA (s. 559.72) has only general prohibitions.
- open account: Fla. Stat. s. 95.11(2)(b) (5 yrs, written instrument) vs s. 95.11(3)(j) (4 yrs, not founded on a written instrument, incl. store accounts)
- written contract: Fla. Stat. s. 95.11(2)(b)
- oral contract: Fla. Stat. s. 95.11(3)(j)
- promissory note: Fla. Stat. s. 673.1181 (chapter 95 governs UCC Art. 3 actions) -> s. 95.11(2)(b)
- judgment: Fla. Stat. ss. 95.11(1), 95.11(2)(a), 55.081, 55.10
- payment restarts: Fla. Stat. ss. 95.051(1)(f), 95.051(2), 95.04
- other: Fla. Stat. s. 95.11(4) (3 yrs for medical debt owed to a ch. 395 licensed facility, running from referral to a third-party collector; added 2024); s. 95.10 (borrowing statute, per secondary source)
Sources: leg.state.fl.us · leg.state.fl.us · leg.state.fl.us
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Florida
Collection agencies must register with the state to collect from people in Florida.
Details for Florida
Consumer collection agencies must register with the Office of Financial Regulation (OFR) under Fla. Stat. § 559.553 and renew every year. Registration is filed through OFR's own REAL online-services system, not NMLS. OFR describes it as authorizing collection of consumer debts owed to another, including by third-party collectors and assignees. A registered agency may also collect commercial debts if they are under half of its collection revenue. Exempt under § 559.553(3): original creditors, Florida Bar members, financial institutions and FDIC-insured institutions and their affiliates, real estate brokers, insurers, consumer finance companies, and ch. 520 licensees. Also exempt are out-of-state collectors that do not solicit accounts from creditors with a Florida business presence; non-exempt out-of-state collectors that fail to register face enforcement. All collectors, including creditors, remain subject to the FCCPA's conduct rules. OFR's 'Verify a License' page lists Collection Agencies under its REAL system ('Go Verify', https://real.flofr.gov/datamart/loginFLOFR.do), searchable by name, license type, number, city or county.
Sources: flofr.gov · leg.state.fl.us · flofr.gov
Look up a collector's license (Florida Office of Financial Regulation (OFR))
State law: Florida Consumer Collection Practices Act (Fla. Stat. § 559.55 et seq. (Part VI of ch. 559)). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Florida
Last 12 months
| # | Collector | Complaints |
|---|---|---|
| 1 | Jefferson Capital Systems | 2,560 |
| 2 | Midland Credit Management | 2,234 |
| 3 | LVNV Funding (Resurgent Capital Services) | 2,069 |
| 4 | Portfolio Recovery Associates | 2,012 |
| 5 | Credit Collection Services | 1,304 |
| 6 | IC System | 841 |
| 7 | Caine & Weiner | 780 |
| 8 | Kriya Capital | 742 |
| 9 | National Credit Systems | 703 |
| 10 | Spring Oaks Capital | 400 |
| 11 | Transworld Systems | 354 |
| 12 | Aldous & Associates | 288 |
| 13 | NCB Management Services | 287 |
| 14 | TrueAccord | 264 |
| 15 | Genesis (Columbia Debt Recovery) | 261 |
| 16 | Collection Management Holdings | 260 |
| 17 | Harris & Harris | 250 |
| 18 | Sunrise Credit Services | 235 |
| 19 | Radius Global Solutions | 231 |
| 20 | T.S. Holdings | 224 |
What Florida residents complain about
The most common complaint here is collecting a debt the person says they don't owe (48%).
Kinds of debt in Florida complaints
Where the type was named
Complaints from Florida over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 249 |
| October 2026 | 2,177 |
| September 2026 | 2,208 |
| August 2026 | 2,340 |
| July 2026 | 2,560 |
| June 2026 | 3,051 |
| May 2026 | 3,002 |
| April 2026 | 2,987 |
| March 2026 | 3,536 |
| February 2026 | 3,203 |
| January 2026 | 3,267 |
| December 2025 | 3,363 |
| November 2025 | 3,177 |
| October 2025 | 2,735 |
| September 2025 | 2,613 |
| August 2025 | 2,575 |
| July 2025 | 2,815 |
| June 2025 | 2,560 |
| May 2025 | 2,306 |
| April 2025 | 2,344 |
| March 2025 | 2,556 |
| February 2025 | 1,965 |
| January 2025 | 2,692 |
| December 2024 | 1,875 |
| November 2024 | 1,661 |
| October 2024 | 1,939 |
| September 2024 | 1,922 |
| August 2024 | 1,799 |
| July 2024 | 1,519 |
| June 2024 | 1,347 |
| May 2024 | 1,476 |
| April 2024 | 1,549 |
| March 2024 | 1,479 |
| February 2024 | 863 |
| January 2024 | 660 |
| December 2023 | 677 |
Questions about debt collection in Florida
What is the statute of limitations on debt in Florida?
For most credit card debt it is 5 years in Florida. Written contracts: 5 years. Oral agreements: 4 years. Promissory notes: 5 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Florida?
Collection agencies must register with the state to collect from people in Florida. Look up a license with the Florida Office of Financial Regulation (OFR).
How do I report a debt collector in Florida?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Florida Office of Financial Regulation (OFR). Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Florida?
In the last 12 months, Jefferson Capital Systems (2,560), Midland Credit Management (2,234), LVNV Funding (Resurgent Capital Services) (2,069) drew the most complaints from Florida residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.