Illinois · data through November 10, 2026
Debt collectors in Illinois
10,346 complaints about debt collectors came from Illinois in the last 12 months, about the same as the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 10,346
- Share of all U.S. complaints
- 3.3%
- Say the debt isn't theirs
- 51%
- Credit card time limit
- 5 yrs
Statute of limitations on debt in Illinois
- Credit cards
- 5 years
- Written contracts
- 10 years
- Oral agreements
- 5 years
- Promissory notes
- 10 years
- Court judgments
- 7 years
Payments: It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.
Legal details and citations
Credit cards: The Illinois Appellate Court (1st Dist.) in Portfolio Acquisitions, L.L.C. v. Feltman, 391 Ill. App. 3d 642, 909 N.E.2d 876 (2009) held that a credit card claim is an unwritten contract under 735 ILCS 5/13-205 (5 yrs) unless every essential term appears in the writing itself. Cardmember agreements and monthly statements that need parol evidence to establish liability do not qualify for the 10-year written-contract period of 13-206. A creditor that proves a complete signed writing could still argue 10 years, but 5 is the usual rule. Feltman was confirmed via secondary sources; the opinion was not read.
Payments and acknowledgments: The 13-206 proviso covers bonds, notes, leases, contracts and other written evidences of debt. A payment or new promise to pay made 'in writing' on one of them, within or after the 10-year period, starts a new 10-year period, so on written instruments it can revive a barred claim. No statute covers payments on unwritten contracts under 13-205, the category Feltman applies to most credit cards, and the Illinois common-law rule on part payment for such claims was not confirmed in this pass. Conservatively, a payment or written acknowledgment may restart the 5-year period. No consumer or debt-buyer revival ban was found.
Judgments: A judgment cannot be enforced more than 7 years after rendition unless revived (735 ILCS 5/12-108(a)). Revival is by petition in the original case (2-1602): in the 7th year after entry or after the last revival, or at any time within 20 years if the judgment is dormant (13-218: no later than 20 years after entry). Consumer debt judgments (against natural persons, arising from consumer debt; 2-1303(b)) may be revived only by a petition filed no later than 10 years after entry (2-1602(a-5)). Wage-deduction or turnover enforcement already under court supervision may continue if a judgment goes dormant (12-108(c)). Consumer debt judgments of $25,000 or less bear 5% interest (2-1303(b)). Child support judgments may be enforced at any time.
Other rules: The official ILGA site refused connections, so statute text came from FindLaw (current as of Jan 1, 2025). The consumer-debt-judgment rules (5% interest for judgments of $25,000 or less, and the 10-year revival cutoff in 2-1602(a-5)) were added by an amendatory act of the 101st General Assembly. The exact effective date was not verified, and the rules may apply only to judgments entered after it. Whether a consumer debt judgment can be revived more than once inside the 10-year window is not stated. Federal decisions in N.D. Ill. have generally applied 5 years to card debt as well; none were verified in this pass. No Illinois statute expressly banning suit on time-barred consumer debt was found, but the Collection Agency Act (225 ILCS 425/9) could not be loaded to confirm. Confirmed: 810 ILCS 5/3-118(a) is '(Blank)', so Illinois promissory notes fall under the 10-year written-contract statute (13-206).
- open account: 735 ILCS 5/13-205; Portfolio Acquisitions, L.L.C. v. Feltman, 391 Ill. App. 3d 642 (1st Dist. 2009)
- written contract: 735 ILCS 5/13-206
- oral contract: 735 ILCS 5/13-205
- promissory note: 735 ILCS 5/13-206 (promissory notes, 10 yrs; Illinois did not enact uniform UCC 3-118 per secondary source)
- judgment: 735 ILCS 5/12-108, 5/2-1602 (incl. (a-5)), 5/13-218, 5/2-1303(b)
- payment restarts: 735 ILCS 5/13-206 (proviso on written payment or new promise)
- other: 735 ILCS 5/13-210 (borrowing statute, per secondary source)
Sources: codes.findlaw.com · codes.findlaw.com · codes.findlaw.com
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Illinois
Yes. Collection agencies generally need a state license to collect from people in Illinois.
Details for Illinois
Collection agencies must be licensed under the Collection Agency Act (now 205 ILCS 740, formerly 225 ILCS 425). The Act moved from IDFPR's Division of Professional Regulation to the Division of Financial Institutions (Consumer Credit Section) under P.A. 102-975 (effective 2023). SB 2457 (P.A. 104-149, effective 2026-01-01) kept the Act from sunsetting. It also narrowed coverage to third-party collection: most first-party creditors collecting their own debts no longer need a license. Debt buyers are still covered, as are creditors collecting under a fictitious name and certain assignees. The change added exemptions for licensees under other Illinois finance laws (sales finance, consumer installment, student loan servicing, pawnbrokers, etc.), raised fines to $10,000 per violation and repealed the Collection Agency Licensing and Disciplinary Board. An out-of-state agency may collect without a license only if its home state licenses it, it collects solely by interstate communication, and the home state reciprocates. Licensing runs through IDFPR's own online portal, not NMLS. Licenses expire December 31. There is no individual collector license; agencies file an employee identity listing. The direct search is https://online-dfpr.micropact.com/lookup/licenselookup.aspx, which is linked from the DFI lookup page under 'Collection Agencies'.
Sources: idfpr.illinois.gov · idfpr.illinois.gov · mayerbrown.com
State law: Illinois Collection Agency Act (205 ILCS 740 (formerly 225 ILCS 425)). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Illinois
Last 12 months
| # | Collector | Complaints |
|---|---|---|
| 1 | Jefferson Capital Systems | 1,105 |
| 2 | Midland Credit Management | 748 |
| 3 | LVNV Funding (Resurgent Capital Services) | 739 |
| 4 | Portfolio Recovery Associates | 641 |
| 5 | Credit Collection Services | 340 |
| 6 | IC System | 321 |
| 7 | Kriya Capital | 314 |
| 8 | Caine & Weiner | 215 |
| 9 | Transworld Systems | 163 |
| 10 | National Credit Systems | 161 |
| 11 | Spring Oaks Capital | 151 |
| 12 | Harris & Harris | 143 |
| 13 | T.S. Holdings | 114 |
| 14 | Sunrise Credit Services | 113 |
| 15 | TrueAccord | 112 |
| 16 | Aargon Agency | 110 |
| 17 | LJ Ross Associates | 107 |
| 18 | Credit Control | 86 |
| 19 | Aldous & Associates | 82 |
| 20 | HW Holding | 72 |
What Illinois residents complain about
The most common complaint here is collecting a debt the person says they don't owe (51%).
Kinds of debt in Illinois complaints
Where the type was named
Complaints from Illinois over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 79 |
| October 2026 | 653 |
| September 2026 | 673 |
| August 2026 | 679 |
| July 2026 | 929 |
| June 2026 | 896 |
| May 2026 | 1,069 |
| April 2026 | 1,017 |
| March 2026 | 1,092 |
| February 2026 | 895 |
| January 2026 | 1,010 |
| December 2025 | 831 |
| November 2025 | 900 |
| October 2025 | 989 |
| September 2025 | 987 |
| August 2025 | 849 |
| July 2025 | 1,027 |
| June 2025 | 668 |
| May 2025 | 748 |
| April 2025 | 853 |
| March 2025 | 856 |
| February 2025 | 712 |
| January 2025 | 973 |
| December 2024 | 641 |
| November 2024 | 716 |
| October 2024 | 788 |
| September 2024 | 733 |
| August 2024 | 517 |
| July 2024 | 446 |
| June 2024 | 380 |
| May 2024 | 424 |
| April 2024 | 731 |
| March 2024 | 713 |
| February 2024 | 335 |
| January 2024 | 371 |
| December 2023 | 200 |
Questions about debt collection in Illinois
What is the statute of limitations on debt in Illinois?
For most credit card debt it is 5 years in Illinois. Written contracts: 10 years. Oral agreements: 5 years. Promissory notes: 10 years. The clock usually starts at your last payment or when you defaulted. It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Illinois?
Yes. Collection agencies generally need a state license to collect from people in Illinois. Look up a license with the Illinois Department of Financial and Professional Regulation (IDFPR), Division of Financial Institutions.
How do I report a debt collector in Illinois?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Illinois Department of Financial and Professional Regulation (IDFPR), Division of Financial Institutions. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Illinois?
In the last 12 months, Jefferson Capital Systems (1,105), Midland Credit Management (748), LVNV Funding (Resurgent Capital Services) (739) drew the most complaints from Illinois residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.