Collection Agency Lookup

Kentucky · data through November 10, 2026

Debt collectors in Kentucky

1,556 complaints about debt collectors came from Kentucky in the last 12 months, up 12% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
1,556
Share of all U.S. complaints
0.5%
Say the debt isn't theirs
37%
Credit card time limit
15 yrs

Statute of limitations on debt in Kentucky

Check your date →

Credit cards*
15 years
Written contracts
15 years
Oral agreements
5 years
Promissory notes
6 years
Court judgments
15 years

* Courts in Kentucky don't agree on which limit applies to credit cards; some apply 5 years. We show the longer one to be safe.

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Kentucky

We found no statewide license requirement for collection agencies in Kentucky. Federal rules still apply in full; if a license matters to your case, confirm with the state.

Details for Kentucky

Kentucky has no state license or registration for collection agencies or debt buyers. The Department of Financial Institutions' non-depository licenses (consumer loan, mortgage, deferred deposit/check cashing, money transmitter, student loan servicing) do not include debt collection, and its complaint page does not list debt collectors. Collectors are subject to the federal FDCPA and the Kentucky Consumer Protection Act. Complaints go to the Attorney General's Office of Consumer Protection, which the DFI complaint page links to (the AG site blocks automated fetching), or to the CFPB.

Sources: kfi.ky.gov · kfi.ky.gov

Most complained-about collectors in Kentucky

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems110
2Midland Credit Management98
3LVNV Funding (Resurgent Capital Services)89
4Portfolio Recovery Associates68
5Kriya Capital49
6Credit Collection Services44
7National Credit Systems41
8IC System35
9GLA Collection Company28
10Spring Oaks Capital28
11Transworld Systems21
12TrueAccord19
13Aargon Agency17
14BTH Management13
15National Credit Adjusters13
16Credit Bureau Systems13
17Contract Callers12
18Caine & Weiner12
19Credit Control11
20T.S. Holdings11

What Kentucky residents complain about

  1. Collecting a debt the person says they don't owe37%
  2. Missing or unclear written notice about the debt19%
  3. Threatened or took negative or legal action17%
  4. False or misleading statements16%
  5. Calling too often or after being told to stop7.6%
  6. Problems with texts, emails or social media messages2.7%
  7. Contacting or threatening to contact other people1.2%

The most common complaint here is collecting a debt the person says they don't owe (37%).

Kinds of debt in Kentucky complaints

Where the type was named

Complaints from Kentucky over time

December 2023: 44January 2024: 50February 2024: 48March 2024: 78April 2024: 89May 2024: 82June 2024: 39July 2024: 71August 2024: 64September 2024: 98October 2024: 101November 2024: 77December 2024: 70January 2025: 123February 2025: 79March 2025: 97April 2025: 97May 2025: 111June 2025: 120July 2025: 105August 2025: 139September 2025: 195October 2025: 150November 2025: 128December 2025: 196January 2026: 166February 2026: 172March 2026: 145April 2026: 107May 2026: 125June 2026: 113July 2026: 98August 2026: 131September 2026: 119October 2026: 93November 2026: 15 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)15
October 202693
September 2026119
August 2026131
July 202698
June 2026113
May 2026125
April 2026107
March 2026145
February 2026172
January 2026166
December 2025196
November 2025128
October 2025150
September 2025195
August 2025139
July 2025105
June 2025120
May 2025111
April 202597
March 202597
February 202579
January 2025123
December 202470
November 202477
October 2024101
September 202498
August 202464
July 202471
June 202439
May 202482
April 202489
March 202478
February 202448
January 202450
December 202344

Questions about debt collection in Kentucky

What is the statute of limitations on debt in Kentucky?

For most credit card debt it is 15 years in Kentucky. Written contracts: 15 years. Oral agreements: 5 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Kentucky?

We found no statewide license requirement for collection agencies in Kentucky. Federal rules still apply in full; if a license matters to your case, confirm with the state.

How do I report a debt collector in Kentucky?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at the state regulator. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Kentucky?

In the last 12 months, Jefferson Capital Systems (110), Midland Credit Management (98), LVNV Funding (Resurgent Capital Services) (89) drew the most complaints from Kentucky residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.