Collection Agency Lookup

New Mexico · data through November 10, 2026

Debt collectors in New Mexico

762 complaints about debt collectors came from New Mexico in the last 12 months, up 25% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
762
Share of all U.S. complaints
0.2%
Say the debt isn't theirs
39%
Credit card time limit
6 yrs

Statute of limitations on debt in New Mexico

Check your date →

Credit cards*
6 years
Written contracts
6 years
Oral agreements
4 years
Promissory notes
6 years
Court judgments
14 years

* Courts in New Mexico don't agree on which limit applies to credit cards; some apply 4 years. We show the longer one to be safe.

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in New Mexico

Yes. Collection agencies generally need a state license to collect from people in New Mexico.

Details for New Mexico

All third-party debt collection in New Mexico requires a collection agency license from the Financial Institutions Division of the Regulation and Licensing Department, under the Collection Agency Regulatory Act. Branch offices are licensed separately. Each agency must have a collection agency manager, an individual with their own manager's license who is in full-time charge of the agency. Repossessors are also licensed under the act. A collection agency is anyone collecting debts owed to another on behalf of two or more creditors, plus any creditor that collects under a name other than its own. Debt buyers are not specifically addressed. Licenses are renewed annually, and the FID sends consumers to NMLS Consumer Access to verify a licensee. The FID mediates complaints only against its own licensees. NMLS's state licensing checklist lists NM-FID Collection Agency company, branch and individual manager licenses, so licensing runs through NMLS.

Sources: rld.nm.gov · rld.nm.gov · mortgage.nationwidelicensingsystem.org

Look up a collector's license (New Mexico Regulation and Licensing Department, Financial Institutions Division)

New Mexico issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.

State law: New Mexico Collection Agency Regulatory Act (NMSA 1978, § 61-18A-1 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in New Mexico

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems72
2Midland Credit Management52
3Portfolio Recovery Associates34
4LVNV Funding (Resurgent Capital Services)34
5Credit Collection Services30
6Caine & Weiner14
7Transworld Systems14
8Genesis (Columbia Debt Recovery)13
9Aldous & Associates13
10Kriya Capital12
11T.S. Holdings10
12National Credit Systems10
13RentDebt Automated Collections8
14Harris & Harris8
15CBE Group8
16Aargon Agency6
17NRA Group6
18ProCollect6
19Credit Control6
20IC System6

What New Mexico residents complain about

  1. Collecting a debt the person says they don't owe39%
  2. Missing or unclear written notice about the debt23%
  3. Threatened or took negative or legal action16%
  4. False or misleading statements13%
  5. Calling too often or after being told to stop5.7%
  6. Problems with texts, emails or social media messages2.0%
  7. Contacting or threatening to contact other people1.4%

The most common complaint here is collecting a debt the person says they don't owe (39%).

Kinds of debt in New Mexico complaints

Where the type was named

Complaints from New Mexico over time

December 2023: 20January 2024: 41February 2024: 33March 2024: 17April 2024: 35May 2024: 22June 2024: 34July 2024: 32August 2024: 42September 2024: 34October 2024: 42November 2024: 24December 2024: 34January 2025: 52February 2025: 26March 2025: 39April 2025: 36May 2025: 57June 2025: 52July 2025: 80August 2025: 55September 2025: 66October 2025: 69November 2025: 60December 2025: 92January 2026: 47February 2026: 44March 2026: 70April 2026: 61May 2026: 72June 2026: 76July 2026: 78August 2026: 42September 2026: 54October 2026: 87November 2026: 6 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)6
October 202687
September 202654
August 202642
July 202678
June 202676
May 202672
April 202661
March 202670
February 202644
January 202647
December 202592
November 202560
October 202569
September 202566
August 202555
July 202580
June 202552
May 202557
April 202536
March 202539
February 202526
January 202552
December 202434
November 202424
October 202442
September 202434
August 202442
July 202432
June 202434
May 202422
April 202435
March 202417
February 202433
January 202441
December 202320

Questions about debt collection in New Mexico

What is the statute of limitations on debt in New Mexico?

For most credit card debt it is 6 years in New Mexico. Written contracts: 6 years. Oral agreements: 4 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in New Mexico?

Yes. Collection agencies generally need a state license to collect from people in New Mexico. Look up a license with the New Mexico Regulation and Licensing Department, Financial Institutions Division.

How do I report a debt collector in New Mexico?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at New Mexico Regulation and Licensing Department, Financial Institutions Division. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in New Mexico?

In the last 12 months, Jefferson Capital Systems (72), Midland Credit Management (52), Portfolio Recovery Associates (34) drew the most complaints from New Mexico residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.