New Mexico · data through November 10, 2026
Debt collectors in New Mexico
762 complaints about debt collectors came from New Mexico in the last 12 months, up 25% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 762
- Share of all U.S. complaints
- 0.2%
- Say the debt isn't theirs
- 39%
- Credit card time limit
- 6 yrs
Statute of limitations on debt in New Mexico
- Credit cards*
- 6 years
- Written contracts
- 6 years
- Oral agreements
- 4 years
- Promissory notes
- 6 years
- Court judgments
- 14 years
* Courts in New Mexico don't agree on which limit applies to credit cards; some apply 4 years. We show the longer one to be safe.
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
Legal details and citations
Credit cards: No controlling New Mexico appellate decision classifying credit card debt was found (search budget ran out). NMSA 37-1-4 gives 4 years for actions 'founded upon accounts and unwritten contracts'; NMSA 37-1-3(A) gives 6 years for actions on any 'bond, promissory note, bill of exchange or other contract in writing.' A creditor that proves a written cardholder agreement will argue 6; the 'accounts' wording supports 4. The longer period is used; 4 years is the shorter alternative.
Payments and acknowledgments: NMSA 37-1-16: contract causes of action 'shall be revived by the making of any partial or installment payment,' or by an admission that the debt is unpaid or a new promise to pay, which must be in a signed writing. The claim is deemed to accrue on the date of the payment, admission or promise. This applies both before and after expiry; no writing is needed for a payment. The AG rule 12.2.12 NMAC requires collectors to warn consumers of this revival risk before taking payment on time-barred debt; it does not ban revival. A secondary source says Autovest, L.L.C. v. Agosto, 2025-NMSC-001, held that 37-1-16 revival does not apply to debts governed by UCC 55-2-725 (4-yr sale-of-goods period); I did not read the opinion.
Judgments: No real renewal. NMSA 37-1-2: actions on a New Mexico judgment may be brought within 14 years from its date 'and not afterward.' A judgment obtained by an action on a prior judgment, or by any other revival, 'shall not be enforceable after fourteen years from the date of the original judgment.' Foreign and federal judgments get their own jurisdiction's period, capped at 14 years.
Other rules: The 12.2.12 NMAC rule (read on the official NM State Records Center site) is a disclosure and good-faith-determination rule. It does not expressly ban suing on time-barred debt, but its model notice tells consumers the debt 'may be too old for you to be sued on it in court.' It binds original creditors as well as debt buyers and third-party collectors. Statute text came from FindLaw (current to Jan. 1, 2024); the official nmonesource.com was not tried because it is a JS app. I could not check 2024-2026 New Mexico legislation. The credit card classification (4 vs 6) is unresolved; check New Mexico Court of Appeals authority. Federal Reg F bars FDCPA collectors from suing or threatening suit on time-barred debt.
- open account: NMSA 1978, 37-1-4 (4 yrs accounts/unwritten) vs 37-1-3(A) (6 yrs written)
- written contract: NMSA 1978, 37-1-3(A)
- oral contract: NMSA 1978, 37-1-4
- promissory note: NMSA 1978, 55-3-118(a) (6 yrs); also 37-1-3(A) names promissory notes (6 yrs)
- judgment: NMSA 1978, 37-1-2
- payment restarts: NMSA 1978, 37-1-16
- other: 12.2.12 NMAC (Attorney General rule, eff. Dec. 15, 2010): every debt collector (defined to include original creditors and assignees as well as FDCPA collectors) must determine in good faith whether a debt is time-barred and must give prescribed disclosures before seeking payment, acknowledgment or a new promise on time-barred debt; violations are Unfair Practices Act violations (NMSA 57-12-1 et seq.)
Sources: codes.findlaw.com · srca.nm.gov · codes.findlaw.com
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in New Mexico
Yes. Collection agencies generally need a state license to collect from people in New Mexico.
Details for New Mexico
All third-party debt collection in New Mexico requires a collection agency license from the Financial Institutions Division of the Regulation and Licensing Department, under the Collection Agency Regulatory Act. Branch offices are licensed separately. Each agency must have a collection agency manager, an individual with their own manager's license who is in full-time charge of the agency. Repossessors are also licensed under the act. A collection agency is anyone collecting debts owed to another on behalf of two or more creditors, plus any creditor that collects under a name other than its own. Debt buyers are not specifically addressed. Licenses are renewed annually, and the FID sends consumers to NMLS Consumer Access to verify a licensee. The FID mediates complaints only against its own licensees. NMLS's state licensing checklist lists NM-FID Collection Agency company, branch and individual manager licenses, so licensing runs through NMLS.
Sources: rld.nm.gov · rld.nm.gov · mortgage.nationwidelicensingsystem.org
New Mexico issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.
State law: New Mexico Collection Agency Regulatory Act (NMSA 1978, § 61-18A-1 et seq.). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in New Mexico
Last 12 months
What New Mexico residents complain about
The most common complaint here is collecting a debt the person says they don't owe (39%).
Kinds of debt in New Mexico complaints
Where the type was named
Complaints from New Mexico over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 6 |
| October 2026 | 87 |
| September 2026 | 54 |
| August 2026 | 42 |
| July 2026 | 78 |
| June 2026 | 76 |
| May 2026 | 72 |
| April 2026 | 61 |
| March 2026 | 70 |
| February 2026 | 44 |
| January 2026 | 47 |
| December 2025 | 92 |
| November 2025 | 60 |
| October 2025 | 69 |
| September 2025 | 66 |
| August 2025 | 55 |
| July 2025 | 80 |
| June 2025 | 52 |
| May 2025 | 57 |
| April 2025 | 36 |
| March 2025 | 39 |
| February 2025 | 26 |
| January 2025 | 52 |
| December 2024 | 34 |
| November 2024 | 24 |
| October 2024 | 42 |
| September 2024 | 34 |
| August 2024 | 42 |
| July 2024 | 32 |
| June 2024 | 34 |
| May 2024 | 22 |
| April 2024 | 35 |
| March 2024 | 17 |
| February 2024 | 33 |
| January 2024 | 41 |
| December 2023 | 20 |
Questions about debt collection in New Mexico
What is the statute of limitations on debt in New Mexico?
For most credit card debt it is 6 years in New Mexico. Written contracts: 6 years. Oral agreements: 4 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in New Mexico?
Yes. Collection agencies generally need a state license to collect from people in New Mexico. Look up a license with the New Mexico Regulation and Licensing Department, Financial Institutions Division.
How do I report a debt collector in New Mexico?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at New Mexico Regulation and Licensing Department, Financial Institutions Division. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in New Mexico?
In the last 12 months, Jefferson Capital Systems (72), Midland Credit Management (52), Portfolio Recovery Associates (34) drew the most complaints from New Mexico residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.