Collection Agency Lookup

New York · data through November 10, 2026

Debt collectors in New York

11,740 complaints about debt collectors came from New York in the last 12 months, up 13% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
11,740
Share of all U.S. complaints
3.7%
Say the debt isn't theirs
45%
Credit card time limit
3 yrs

Statute of limitations on debt in New York

Check your date →

Credit cards
3 years
Written contracts
6 years
Oral agreements
6 years
Promissory notes
3 years
Court judgments
20 years

Medical debt: 3 years under a medical-debt rule. See the details below.

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

No revival: once the limit has passed, New York law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in New York

No. New York doesn't license collection agencies. The federal rules still apply in full.

Details for New York

New York State has no license or registration for debt collectors. The Department of Financial Services' debt collection rule (23 NYCRR Part 1) sets disclosure, validation and conduct requirements for third-party debt collectors and debt buyers collecting consumer debt from New Yorkers, but it is not a license. New York City is different. Its Department of Consumer and Worker Protection (DCWP) requires a Debt Collection Agency license for any business whose principal purpose is regularly collecting personal or household debts from NYC residents, wherever the business is located, even outside New York State. That includes debt buyers and attorneys or law firms that regularly do collection work. Check an NYC license at https://www.nyc.gov/site/dca/consumers/check-license.page (Search Business tool: https://a866-dcwpbp.nyc.gov/search). NYC's SHIELD debt collection rule takes effect January 1, 2027.

Sources: nyc.gov · nyc.gov · ag.ny.gov

State law: New York debt collection procedures law (General Business Law Article 29-H) (N.Y. Gen. Bus. Law § 600 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in New York

Last 12 months

#CollectorComplaints
1Midland Credit Management1,027
2Portfolio Recovery Associates964
3LVNV Funding (Resurgent Capital Services)944
4Jefferson Capital Systems746
5Credit Collection Services262
6Aldous & Associates230
7Caine & Weiner229
8IC System225
9Transworld Systems223
10Kriya Capital186
11Credit Control141
12National Credit Systems120
13Spring Oaks Capital109
14Sunrise Credit Services102
15Fair Collections & Outsourcing73
16Radius Global Solutions72
17TrueAccord63
18Source Receivables Management57
19Harris & Harris54
20Monterey Financial Services53

What New York residents complain about

  1. Collecting a debt the person says they don't owe45%
  2. Missing or unclear written notice about the debt25%
  3. Threatened or took negative or legal action14%
  4. False or misleading statements11%
  5. Calling too often or after being told to stop4.1%
  6. Problems with texts, emails or social media messages1.2%
  7. Contacting or threatening to contact other people1.0%

The most common complaint here is collecting a debt the person says they don't owe (45%).

Kinds of debt in New York complaints

Where the type was named

Complaints from New York over time

December 2023: 464January 2024: 487February 2024: 516March 2024: 674April 2024: 687May 2024: 631June 2024: 526July 2024: 556August 2024: 647September 2024: 667October 2024: 775November 2024: 657December 2024: 648January 2025: 1,036February 2025: 662March 2025: 931April 2025: 793May 2025: 933June 2025: 845July 2025: 857August 2025: 1,056September 2025: 997October 2025: 898November 2025: 1,034December 2025: 1,005January 2026: 1,213February 2026: 999March 2026: 1,111April 2026: 1,025May 2026: 1,082June 2026: 976July 2026: 957August 2026: 870September 2026: 770October 2026: 840November 2026: 108 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)108
October 2026840
September 2026770
August 2026870
July 2026957
June 2026976
May 20261,082
April 20261,025
March 20261,111
February 2026999
January 20261,213
December 20251,005
November 20251,034
October 2025898
September 2025997
August 20251,056
July 2025857
June 2025845
May 2025933
April 2025793
March 2025931
February 2025662
January 20251,036
December 2024648
November 2024657
October 2024775
September 2024667
August 2024647
July 2024556
June 2024526
May 2024631
April 2024687
March 2024674
February 2024516
January 2024487
December 2023464

Questions about debt collection in New York

What is the statute of limitations on debt in New York?

For most credit card debt it is 3 years in New York. Written contracts: 6 years. Oral agreements: 6 years. Promissory notes: 3 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in New York?

No. New York doesn't license collection agencies. The federal rules still apply in full.

How do I report a debt collector in New York?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at the state regulator. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in New York?

In the last 12 months, Midland Credit Management (1,027), Portfolio Recovery Associates (964), LVNV Funding (Resurgent Capital Services) (944) drew the most complaints from New York residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.