New York · data through November 10, 2026
Debt collectors in New York
11,740 complaints about debt collectors came from New York in the last 12 months, up 13% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 11,740
- Share of all U.S. complaints
- 3.7%
- Say the debt isn't theirs
- 45%
- Credit card time limit
- 3 yrs
Statute of limitations on debt in New York
- Credit cards
- 3 years
- Written contracts
- 6 years
- Oral agreements
- 6 years
- Promissory notes
- 3 years
- Court judgments
- 20 years
Medical debt: 3 years under a medical-debt rule. See the details below.
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
No revival: once the limit has passed, New York law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.
Legal details and citations
Credit cards: Statute settles it. CPLR 214-i (Consumer Credit Fairness Act, L. 2021 ch. 593; eff. April 7, 2022): 'an action arising out of a consumer credit transaction where a purchaser, borrower or debtor is a defendant' must be commenced within 3 years. Consumer credit card debt is a 'consumer credit transaction' under CPLR 105(f): credit extended to an individual primarily for personal, family or household purposes. This applies to original creditors and debt buyers alike.
Payments and acknowledgments: (a) Before expiry: GOL 17-101 requires a signed writing for an acknowledgment or promise but 'does not alter the effect of a payment of principal or interest.' Under Lew Morris Demolition Co. v. Board of Educ., 40 N.Y.2d 516 (1976), a part payment restarts the period only if it is a payment of part of an admitted debt, 'accompanied by circumstances amounting to an absolute and unqualified acknowledgment' of more being due. (b) After expiry: for consumer credit transactions, CPLR 214-i provides that 'when the applicable limitations period expires, any subsequent payment toward, written or oral affirmation of or other activity on the debt does not revive or extend the limitations period.' This binds all plaintiffs, both creditors and debt buyers. The ban is in CPLR 214-i itself; GOL 17-101 was NOT amended (the official text was last revised 2014-09-22, and the CCFA bill S153 does not touch it).
Judgments: CPLR 211(b): a money judgment is presumed paid 20 years after the creditor was first entitled to enforce it. The presumption is defeated by the debtor's signed written acknowledgment or a payment within that time; property taken by levy counts as a payment. Income executions and bank levies are available within the 20 years. The real-property judgment lien lasts 10 years from filing the judgment-roll (CPLR 5203(a)) and can be extended by court order only in limited sale or stay situations (5203(b)). To renew the lien, the creditor brings an action for a renewal judgment under CPLR 5014 during the year before the 10-year mark; the renewal judgment's lien starts when the original lien expires.
Medical debt, 3 years: Action on a medical debt by a hospital licensed under Public Health Law art. 28 or a health care professional licensed under Education Law title 8: 3 years from treatment. (CPLR 213-d)
Other rules: CPLR 214-i exceptions: the 3-year period does not displace CPLR 213-a, UCC article 2 (sale-of-goods contracts: 4 yrs under UCC 2-725), or GBL article 36-B. Because the 3-year period has been in force since Apr. 7, 2022, every consumer credit claim that accrued before then is now past 3 years, whether measured from accrual or from the effective date. written_contract and oral_contract show the general 6-year CPLR 213(2) figure; for consumer credit debts the 3-year 214-i period controls. The promissory_note field is 3 because a consumer note is a consumer credit transaction under CPLR 105(f); a non-consumer note is 6. The DFS model notice (23 NYCRR 1.3(c), 2014) still says a payment may restart the SOL, which is outdated for consumer credit debts after CCFA. There is no state statute expressly banning suit on time-barred debt; CCFA pleading and affidavit rules make the plaintiff show the claim is timely. NYC DCWP debt collection rules were not checked. CPLR 202 (borrowing statute for claims accruing outside NY to nonresidents) was not read. Federal Reg F bars FDCPA collectors from suing or threatening suit on time-barred debt. CPLR 213-d (read on nysenate.gov): medical-debt suits by hospitals and licensed health professionals must be brought within 3 years of treatment.
- open account: CPLR 214-i; CPLR 105(f)
- written contract: CPLR 213(2) (6 yrs, 'except as provided in section ... two hundred fourteen-i')
- oral contract: CPLR 213(2)
- promissory note: CPLR 214-i (3 yrs where the note is a consumer credit transaction); non-consumer notes: CPLR 213(2) (6 yrs; New York has not adopted revised UCC 3-118)
- judgment: CPLR 211(b); CPLR 5203(a)-(b); CPLR 5014
- payment restarts: CPLR 214-i (post-expiry revival ban); GOL 17-101; Lew Morris Demolition Co. v. Board of Educ., 40 N.Y.2d 516 (1976)
- other: Consumer Credit Fairness Act, L. 2021 ch. 593 (S153, signed Nov. 8, 2021; 214-i effective 150th day = Apr. 7, 2022; 214-i text revised 2022-04-08 by a chapter amendment); CCFA also added CPLR 306-d (additional notice), 3016(j) (complaint contents), 3215(j) (default affidavits), 7516; 23 NYCRR 1.3 (DFS, eff. Dec. 3, 2014): third-party collectors and debt buyers must keep procedures to determine the SOL and give a prescribed disclosure before accepting payment on possibly time-barred debt
Sources: nysenate.gov · nysenate.gov · nysenate.gov
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in New York
No. New York doesn't license collection agencies. The federal rules still apply in full.
Details for New York
New York State has no license or registration for debt collectors. The Department of Financial Services' debt collection rule (23 NYCRR Part 1) sets disclosure, validation and conduct requirements for third-party debt collectors and debt buyers collecting consumer debt from New Yorkers, but it is not a license. New York City is different. Its Department of Consumer and Worker Protection (DCWP) requires a Debt Collection Agency license for any business whose principal purpose is regularly collecting personal or household debts from NYC residents, wherever the business is located, even outside New York State. That includes debt buyers and attorneys or law firms that regularly do collection work. Check an NYC license at https://www.nyc.gov/site/dca/consumers/check-license.page (Search Business tool: https://a866-dcwpbp.nyc.gov/search). NYC's SHIELD debt collection rule takes effect January 1, 2027.
State law: New York debt collection procedures law (General Business Law Article 29-H) (N.Y. Gen. Bus. Law § 600 et seq.). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in New York
Last 12 months
What New York residents complain about
The most common complaint here is collecting a debt the person says they don't owe (45%).
Kinds of debt in New York complaints
Where the type was named
Complaints from New York over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 108 |
| October 2026 | 840 |
| September 2026 | 770 |
| August 2026 | 870 |
| July 2026 | 957 |
| June 2026 | 976 |
| May 2026 | 1,082 |
| April 2026 | 1,025 |
| March 2026 | 1,111 |
| February 2026 | 999 |
| January 2026 | 1,213 |
| December 2025 | 1,005 |
| November 2025 | 1,034 |
| October 2025 | 898 |
| September 2025 | 997 |
| August 2025 | 1,056 |
| July 2025 | 857 |
| June 2025 | 845 |
| May 2025 | 933 |
| April 2025 | 793 |
| March 2025 | 931 |
| February 2025 | 662 |
| January 2025 | 1,036 |
| December 2024 | 648 |
| November 2024 | 657 |
| October 2024 | 775 |
| September 2024 | 667 |
| August 2024 | 647 |
| July 2024 | 556 |
| June 2024 | 526 |
| May 2024 | 631 |
| April 2024 | 687 |
| March 2024 | 674 |
| February 2024 | 516 |
| January 2024 | 487 |
| December 2023 | 464 |
Questions about debt collection in New York
What is the statute of limitations on debt in New York?
For most credit card debt it is 3 years in New York. Written contracts: 6 years. Oral agreements: 6 years. Promissory notes: 3 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in New York?
No. New York doesn't license collection agencies. The federal rules still apply in full.
How do I report a debt collector in New York?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at the state regulator. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in New York?
In the last 12 months, Midland Credit Management (1,027), Portfolio Recovery Associates (964), LVNV Funding (Resurgent Capital Services) (944) drew the most complaints from New York residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.