Collection Agency Lookup

North Carolina · data through November 10, 2026

Debt collectors in North Carolina

12,798 complaints about debt collectors came from North Carolina in the last 12 months, up 27% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
12,798
Share of all U.S. complaints
4.1%
Say the debt isn't theirs
40%
Credit card time limit
3 yrs

Statute of limitations on debt in North Carolina

Check your date →

Credit cards
3 years
Written contracts
3 years
Oral agreements
3 years
Promissory notes
6 years
Court judgments
10 years

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

North Carolina also bans suing on consumer debt that is past the time limit, on top of the federal rule.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in North Carolina

Yes. Collection agencies generally need a state license to collect from people in North Carolina.

Details for North Carolina

Collection agencies need a permit (license) from the North Carolina Department of Insurance under Article 70 of Chapter 58 (G.S. 58-70-1 et seq.), and operating without one is a Class I felony. Article 70's definition of collection agency includes debt buyers (G.S. 58-70-15). Applications and renewals are filed through the North Carolina License Management System, which Pearson VUE runs. NCDOI moved licenses to its SBS system in 2021 and gave every agency a new NC permit number; since July 1, 2024, licenses show only that number. NCDOI's renewal page links its 'License Status Lookup' (NAIC SBS) for checking a license. Article 70 sets the prohibited-practice rules for licensed agencies. Collectors not covered by Article 70, including creditors collecting their own debts, fall under the North Carolina Debt Collection Act (G.S. 75-50 et seq.).

Sources: ncdoi.gov · ncdoi.gov · ncdoi.gov

Look up a collector's license (North Carolina Department of Insurance)

State law: North Carolina Debt Collection Act (N.C. Gen. Stat. § 75-50 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in North Carolina

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems758
2LVNV Funding (Resurgent Capital Services)627
3Midland Credit Management548
4Portfolio Recovery Associates522
5National Credit Systems425
6Credit Collection Services423
7IC System413
8Caine & Weiner286
9Kriya Capital276
10Bull City Financial Solutions268
11FirstPoint Collection Resources211
12Radius Global Solutions185
13Online Collections158
14Transworld Systems109
15HW Holding108
16Sunrise Credit Services108
17T.S. Holdings100
18Harris & Harris93
19Credit Control81
20TrueAccord78

What North Carolina residents complain about

  1. Collecting a debt the person says they don't owe40%
  2. Missing or unclear written notice about the debt21%
  3. Threatened or took negative or legal action21%
  4. False or misleading statements13%
  5. Calling too often or after being told to stop3.2%
  6. Problems with texts, emails or social media messages1.3%
  7. Contacting or threatening to contact other people0.8%

The most common complaint here is collecting a debt the person says they don't owe (40%).

Kinds of debt in North Carolina complaints

Where the type was named

Complaints from North Carolina over time

December 2023: 222January 2024: 181February 2024: 256March 2024: 305April 2024: 358May 2024: 360June 2024: 364July 2024: 371August 2024: 455September 2024: 500October 2024: 589November 2024: 465December 2024: 501January 2025: 837February 2025: 586March 2025: 607April 2025: 693May 2025: 730June 2025: 909July 2025: 1,204August 2025: 1,114September 2025: 1,211October 2025: 1,034November 2025: 877December 2025: 1,033January 2026: 1,197February 2026: 1,054March 2026: 1,426April 2026: 1,256May 2026: 1,294June 2026: 1,051July 2026: 1,114August 2026: 917September 2026: 913October 2026: 903November 2026: 80 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)80
October 2026903
September 2026913
August 2026917
July 20261,114
June 20261,051
May 20261,294
April 20261,256
March 20261,426
February 20261,054
January 20261,197
December 20251,033
November 2025877
October 20251,034
September 20251,211
August 20251,114
July 20251,204
June 2025909
May 2025730
April 2025693
March 2025607
February 2025586
January 2025837
December 2024501
November 2024465
October 2024589
September 2024500
August 2024455
July 2024371
June 2024364
May 2024360
April 2024358
March 2024305
February 2024256
January 2024181
December 2023222

Questions about debt collection in North Carolina

What is the statute of limitations on debt in North Carolina?

For most credit card debt it is 3 years in North Carolina. Written contracts: 3 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in North Carolina?

Yes. Collection agencies generally need a state license to collect from people in North Carolina. Look up a license with the North Carolina Department of Insurance.

How do I report a debt collector in North Carolina?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at North Carolina Department of Insurance. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in North Carolina?

In the last 12 months, Jefferson Capital Systems (758), LVNV Funding (Resurgent Capital Services) (627), Midland Credit Management (548) drew the most complaints from North Carolina residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.