North Carolina · data through November 10, 2026
Debt collectors in North Carolina
12,798 complaints about debt collectors came from North Carolina in the last 12 months, up 27% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 12,798
- Share of all U.S. complaints
- 4.1%
- Say the debt isn't theirs
- 40%
- Credit card time limit
- 3 yrs
Statute of limitations on debt in North Carolina
- Credit cards
- 3 years
- Written contracts
- 3 years
- Oral agreements
- 3 years
- Promissory notes
- 6 years
- Court judgments
- 10 years
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
North Carolina also bans suing on consumer debt that is past the time limit, on top of the federal rule.
Legal details and citations
Credit cards: G.S. 1-52(1) sets 3 years for any action 'upon a contract, obligation or liability arising out of a contract, express or implied', so written, oral, open-account and account-stated claims all get 3 years. The UNC School of Government judicial guide for NC district court judges (Sasser, 2018) treats credit-card claims brought as breach of contract, open account or account stated as all subject to 3 years under 1-52(1).
Payments and acknowledgments: (a) Before expiry: G.S. 1-26 requires a signed writing for an acknowledgment or promise, but 'does not alter the effect of any payment of principal or interest.' The UNC SOG guide (citing Whitley Elec. Service v. Sherrod, 293 N.C. 498 (1977)) says the open-account period runs from the last payment, and a partial payment acknowledging the debt starts the period anew. (b) After expiry: a signed written promise or acknowledgment can still revive the debt under general law, but collection agencies (debt buyers included) may not seek an acknowledgment of a time-barred debt without disclosing its nature and consequences and that the consumer has no legal obligation to give it (G.S. 58-70-115(1)). Debt buyers, and anyone acting for them, may not sue or 'otherwise attempt to collect' a debt they know or should know is time-barred (58-70-115(4)). No statute says that payment does not revive.
Judgments: G.S. 1-47(1): an action on a judgment must be brought within 10 years of its entry. That action yields a new judgment, which in effect renews it, but 'No such action may be brought more than once, or have the effect to continue the lien of the original judgment.' G.S. 1-234: the judgment lien on real property lasts 10 years from entry.
Other rules: Official ncleg.gov returned a Cloudflare 403 block (HTML, PDF and ftp mirrors; browser too). Statute text came from FindLaw (labelled current as of 2023-01-01) and was cross-checked against the UNC School of Government judicial guide. Sealed instruments get 10 years (1-47(2)). The 1-47(2) proviso lets a defendant counterclaim on the same transaction even where a shorter limit would otherwise apply. Non-negotiable notes fall under the 3-year 1-52(1) unless sealed. 25-3-118(b) (demand notes) gives 6 years from demand, or bars the note after 10 years with no payment. The debt-buyer rules in 58-70-115(4)-(6) and 58-70-145 to -155 bind 'collection agencies', which includes debt buyers. Under 58-70-155(d), a default or summary judgment entered for a non-compliant debt buyer is void and can be vacated under Rule 60(b). The time-barred suit ban covers debt buyers only. Original creditors collecting their own debts fall under G.S. 75-50 et seq., where I found no time-barred suit ban. I did not verify the 4-year UCC 25-2-725 period for sale-of-goods/retail installment contracts. Federal Reg F (12 CFR 1006.26(b)) separately bars FDCPA debt collectors from suing or threatening suit on time-barred debt.
- open account: N.C. Gen. Stat. § 1-52(1)
- written contract: N.C. Gen. Stat. § 1-52(1) (3 yrs); § 1-47(2) (10 yrs for sealed instruments)
- oral contract: N.C. Gen. Stat. § 1-52(1)
- promissory note: N.C. Gen. Stat. § 25-3-118(a) (6 yrs, negotiable note payable at a definite time)
- judgment: N.C. Gen. Stat. § 1-47(1); § 1-234 (lien 10 yrs)
- payment restarts: N.C. Gen. Stat. § 1-26; Whitley Elec. Service, Inc. v. Sherrod, 293 N.C. 498 (1977) (as cited in the UNC SOG judicial guide)
- other: N.C. Gen. Stat. § 58-70-115(1), (4)-(6) (time-barred acknowledgment disclosure; debt-buyer time-barred suit/collection ban; 30-day pre-suit notice); §§ 58-70-145, -150, -155 (debt-buyer pleading and default-judgment requirements; non-compliant judgments void)
Sources: codes.findlaw.com · codes.findlaw.com · sog.unc.edu
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in North Carolina
Yes. Collection agencies generally need a state license to collect from people in North Carolina.
Details for North Carolina
Collection agencies need a permit (license) from the North Carolina Department of Insurance under Article 70 of Chapter 58 (G.S. 58-70-1 et seq.), and operating without one is a Class I felony. Article 70's definition of collection agency includes debt buyers (G.S. 58-70-15). Applications and renewals are filed through the North Carolina License Management System, which Pearson VUE runs. NCDOI moved licenses to its SBS system in 2021 and gave every agency a new NC permit number; since July 1, 2024, licenses show only that number. NCDOI's renewal page links its 'License Status Lookup' (NAIC SBS) for checking a license. Article 70 sets the prohibited-practice rules for licensed agencies. Collectors not covered by Article 70, including creditors collecting their own debts, fall under the North Carolina Debt Collection Act (G.S. 75-50 et seq.).
Look up a collector's license (North Carolina Department of Insurance)
State law: North Carolina Debt Collection Act (N.C. Gen. Stat. § 75-50 et seq.). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in North Carolina
Last 12 months
| # | Collector | Complaints |
|---|---|---|
| 1 | Jefferson Capital Systems | 758 |
| 2 | LVNV Funding (Resurgent Capital Services) | 627 |
| 3 | Midland Credit Management | 548 |
| 4 | Portfolio Recovery Associates | 522 |
| 5 | National Credit Systems | 425 |
| 6 | Credit Collection Services | 423 |
| 7 | IC System | 413 |
| 8 | Caine & Weiner | 286 |
| 9 | Kriya Capital | 276 |
| 10 | Bull City Financial Solutions | 268 |
| 11 | FirstPoint Collection Resources | 211 |
| 12 | Radius Global Solutions | 185 |
| 13 | Online Collections | 158 |
| 14 | Transworld Systems | 109 |
| 15 | HW Holding | 108 |
| 16 | Sunrise Credit Services | 108 |
| 17 | T.S. Holdings | 100 |
| 18 | Harris & Harris | 93 |
| 19 | Credit Control | 81 |
| 20 | TrueAccord | 78 |
What North Carolina residents complain about
The most common complaint here is collecting a debt the person says they don't owe (40%).
Kinds of debt in North Carolina complaints
Where the type was named
Complaints from North Carolina over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 80 |
| October 2026 | 903 |
| September 2026 | 913 |
| August 2026 | 917 |
| July 2026 | 1,114 |
| June 2026 | 1,051 |
| May 2026 | 1,294 |
| April 2026 | 1,256 |
| March 2026 | 1,426 |
| February 2026 | 1,054 |
| January 2026 | 1,197 |
| December 2025 | 1,033 |
| November 2025 | 877 |
| October 2025 | 1,034 |
| September 2025 | 1,211 |
| August 2025 | 1,114 |
| July 2025 | 1,204 |
| June 2025 | 909 |
| May 2025 | 730 |
| April 2025 | 693 |
| March 2025 | 607 |
| February 2025 | 586 |
| January 2025 | 837 |
| December 2024 | 501 |
| November 2024 | 465 |
| October 2024 | 589 |
| September 2024 | 500 |
| August 2024 | 455 |
| July 2024 | 371 |
| June 2024 | 364 |
| May 2024 | 360 |
| April 2024 | 358 |
| March 2024 | 305 |
| February 2024 | 256 |
| January 2024 | 181 |
| December 2023 | 222 |
Questions about debt collection in North Carolina
What is the statute of limitations on debt in North Carolina?
For most credit card debt it is 3 years in North Carolina. Written contracts: 3 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in North Carolina?
Yes. Collection agencies generally need a state license to collect from people in North Carolina. Look up a license with the North Carolina Department of Insurance.
How do I report a debt collector in North Carolina?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at North Carolina Department of Insurance. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in North Carolina?
In the last 12 months, Jefferson Capital Systems (758), LVNV Funding (Resurgent Capital Services) (627), Midland Credit Management (548) drew the most complaints from North Carolina residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.