Collection Agency Lookup

Rhode Island · data through November 10, 2026

Debt collectors in Rhode Island

698 complaints about debt collectors came from Rhode Island in the last 12 months, up 20% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
698
Share of all U.S. complaints
0.2%
Say the debt isn't theirs
46%
Credit card time limit
10 yrs

Statute of limitations on debt in Rhode Island

Check your date →

Credit cards
10 years
Written contracts
10 years
Oral agreements
10 years
Promissory notes
6 years
Court judgments
20 years

Payments: It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Rhode Island

Collection agencies must register with the state to collect from people in Rhode Island.

Details for Rhode Island

Debt collectors must register with the Department of Business Regulation, Division of Banking, before collecting in Rhode Island (R.I. Gen. Laws § 19-14.9-12). Registrations are filed through NMLS and renewed every year. Each registration covers one location, so branch offices need their own certificates. The law covers consumer debts only. Its FDCPA-style definition reaches any business whose principal purpose is collecting debts, which would normally include debt buyers, although the statute does not name them. Exempt: mortgage servicers, banks and credit unions, and out-of-state collectors that collect out-of-state debts for out-of-state creditors only by mail, phone or other interstate means. Collecting without registering is a crime (§ 19-14.9-13). DBR's license lookup page sends NMLS-licensed types to NMLS Consumer Access, and there is no separate DBR search for debt collectors.

Sources: dbr.ri.gov · codes.findlaw.com · dbr.ri.gov

Look up a collector's license (Rhode Island Department of Business Regulation, Division of Banking)

Rhode Island issues collector licenses through NMLS, so you can also search NMLS Consumer Access by company name.

State law: Rhode Island Fair Debt Collection Practices Act (R.I. Gen. Laws § 19-14.9-1 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Rhode Island

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems64
2Midland Credit Management61
3LVNV Funding (Resurgent Capital Services)55
4Portfolio Recovery Associates54
5IC System44
6Credit Collection Services28
7Caine & Weiner24
8National Credit Adjusters9
9Lockhart, Morris & Montgomery6
10Radius Global Solutions5
11TrueAccord5
12Source Receivables Management4
13Security Credit Services4
14NCB Management Services4
15Cavalry Portfolio Services4
16Aldous & Associates3
17Spring Oaks Capital3
18T.S. Holdings3
19Absolute Resolutions3
20Rausch Sturm3

What Rhode Island residents complain about

  1. Collecting a debt the person says they don't owe46%
  2. Missing or unclear written notice about the debt25%
  3. Threatened or took negative or legal action14%
  4. False or misleading statements10%
  5. Calling too often or after being told to stop3.7%
  6. Problems with texts, emails or social media messages1.6%
  7. Contacting or threatening to contact other people0.6%

The most common complaint here is collecting a debt the person says they don't owe (46%).

Kinds of debt in Rhode Island complaints

Where the type was named

Complaints from Rhode Island over time

December 2023: 8January 2024: 19February 2024: 13March 2024: 19April 2024: 31May 2024: 20June 2024: 15July 2024: 28August 2024: 16September 2024: 24October 2024: 20November 2024: 22December 2024: 31January 2025: 39February 2025: 23March 2025: 30April 2025: 41May 2025: 59June 2025: 73July 2025: 96August 2025: 53September 2025: 45October 2025: 65November 2025: 40December 2025: 29January 2026: 46February 2026: 57March 2026: 58April 2026: 81May 2026: 93June 2026: 64July 2026: 68August 2026: 54September 2026: 58October 2026: 58November 2026: 5 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)5
October 202658
September 202658
August 202654
July 202668
June 202664
May 202693
April 202681
March 202658
February 202657
January 202646
December 202529
November 202540
October 202565
September 202545
August 202553
July 202596
June 202573
May 202559
April 202541
March 202530
February 202523
January 202539
December 202431
November 202422
October 202420
September 202424
August 202416
July 202428
June 202415
May 202420
April 202431
March 202419
February 202413
January 202419
December 20238

Questions about debt collection in Rhode Island

What is the statute of limitations on debt in Rhode Island?

For most credit card debt it is 10 years in Rhode Island. Written contracts: 10 years. Oral agreements: 10 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Rhode Island?

Collection agencies must register with the state to collect from people in Rhode Island. Look up a license with the Rhode Island Department of Business Regulation, Division of Banking.

How do I report a debt collector in Rhode Island?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Rhode Island Department of Business Regulation, Division of Banking. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Rhode Island?

In the last 12 months, Jefferson Capital Systems (64), Midland Credit Management (61), LVNV Funding (Resurgent Capital Services) (55) drew the most complaints from Rhode Island residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.