Collection Agency Lookup

Tennessee · data through November 10, 2026

Debt collectors in Tennessee

5,658 complaints about debt collectors came from Tennessee in the last 12 months, up 9% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
5,658
Share of all U.S. complaints
1.8%
Say the debt isn't theirs
46%
Credit card time limit
6 yrs

Statute of limitations on debt in Tennessee

Check your date →

Credit cards
6 years
Written contracts
6 years
Oral agreements
6 years
Promissory notes
6 years
Court judgments
10 years

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Tennessee

Yes. Collection agencies generally need a state license to collect from people in Tennessee.

Details for Tennessee

Collection services must be licensed by the Tennessee Collection Service Board, part of the Department of Commerce & Insurance, unless exempt (Tennessee Collection Service Act, Tenn. Code Ann. § 62-20-101 et seq.). The definition covers anyone who collects delinquent accounts, including debts the collector bought, so debt buyers are covered. Applicants must submit CPA-prepared financial statements, and licensees must keep a trust account (§ 62-20-114). The department's Verify license search covers Board licensees, and verify.tn.gov redirects to it. The Board posts its disciplinary actions online.

Sources: tn.gov · tn.gov · codes.findlaw.com

Look up a collector's license (Tennessee Collection Service Board (Department of Commerce & Insurance))

State law: Tennessee Collection Service Act (Tenn. Code Ann. § 62-20-101 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Tennessee

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems437
2Midland Credit Management317
3LVNV Funding (Resurgent Capital Services)309
4Portfolio Recovery Associates217
5Kriya Capital145
6National Credit Systems135
7IC System123
8Credit Collection Services118
9Spring Oaks Capital110
10FOX Collection Center92
11National Credit Adjusters91
12Caine & Weiner91
13Aldous & Associates66
14Genesis (Columbia Debt Recovery)62
15Transworld Systems61
16Ability Recovery Services47
17BTH Management47
18Radius Global Solutions46
19TrueAccord42
20Collection Management Holdings39

What Tennessee residents complain about

  1. Collecting a debt the person says they don't owe46%
  2. Missing or unclear written notice about the debt18%
  3. False or misleading statements16%
  4. Threatened or took negative or legal action13%
  5. Calling too often or after being told to stop4.3%
  6. Problems with texts, emails or social media messages1.7%
  7. Contacting or threatening to contact other people0.9%

The most common complaint here is collecting a debt the person says they don't owe (46%).

Kinds of debt in Tennessee complaints

Where the type was named

Complaints from Tennessee over time

December 2023: 148January 2024: 180February 2024: 188March 2024: 207April 2024: 234May 2024: 212June 2024: 158July 2024: 202August 2024: 311September 2024: 230October 2024: 242November 2024: 253December 2024: 434January 2025: 518February 2025: 381March 2025: 439April 2025: 433May 2025: 449June 2025: 425July 2025: 447August 2025: 420September 2025: 440October 2025: 492November 2025: 460December 2025: 461January 2026: 587February 2026: 501March 2026: 581April 2026: 484May 2026: 534June 2026: 423July 2026: 379August 2026: 426September 2026: 450October 2026: 449November 2026: 44 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)44
October 2026449
September 2026450
August 2026426
July 2026379
June 2026423
May 2026534
April 2026484
March 2026581
February 2026501
January 2026587
December 2025461
November 2025460
October 2025492
September 2025440
August 2025420
July 2025447
June 2025425
May 2025449
April 2025433
March 2025439
February 2025381
January 2025518
December 2024434
November 2024253
October 2024242
September 2024230
August 2024311
July 2024202
June 2024158
May 2024212
April 2024234
March 2024207
February 2024188
January 2024180
December 2023148

Questions about debt collection in Tennessee

What is the statute of limitations on debt in Tennessee?

For most credit card debt it is 6 years in Tennessee. Written contracts: 6 years. Oral agreements: 6 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Tennessee?

Yes. Collection agencies generally need a state license to collect from people in Tennessee. Look up a license with the Tennessee Collection Service Board (Department of Commerce & Insurance).

How do I report a debt collector in Tennessee?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Tennessee Collection Service Board (Department of Commerce & Insurance). Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Tennessee?

In the last 12 months, Jefferson Capital Systems (437), Midland Credit Management (317), LVNV Funding (Resurgent Capital Services) (309) drew the most complaints from Tennessee residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.