Collection Agency Lookup

Texas · data through November 10, 2026

Debt collectors in Texas

54,805 complaints about debt collectors came from Texas in the last 12 months, up 11% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
54,805
Share of all U.S. complaints
17.4%
Say the debt isn't theirs
37%
Credit card time limit
4 yrs

Statute of limitations on debt in Texas

Check your date →

Credit cards
4 years
Written contracts
4 years
Oral agreements
4 years
Promissory notes
6 years
Court judgments
10 years

Payments: Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.

Texas also bans suing on consumer debt that is past the time limit, on top of the federal rule.

No revival: once the limit has passed, Texas law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Texas

Texas doesn't license collection agencies, but it requires them to post a bond.

Details for Texas

Texas has no collection agency license. Third-party debt collectors and credit bureaus must get a $10,000 surety bond and file a copy with the Secretary of State before collecting in Texas (Tex. Fin. Code § 392.101). 'Third-party debt collector' follows the federal FDCPA definition, so debt buyers that meet it must also file a bond. Original creditors collecting their own debts do not file a bond, but they are still subject to the Texas Debt Collection Act's conduct rules. The SOS Debt Collector Search is free and shows whether a collector's bond is active, pending cancellation, or canceled. Complaints go to the Attorney General, whose general complaint form covers unlawful debt collection.

Sources: direct.sos.state.tx.us · statutes.capitol.texas.gov · texasattorneygeneral.gov

Look up a collector's license (Texas Secretary of State)

State law: Texas Debt Collection Act (Tex. Fin. Code ch. 392). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Texas

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems4,535
2Midland Credit Management3,122
3Portfolio Recovery Associates2,787
4LVNV Funding (Resurgent Capital Services)2,559
5National Credit Systems1,381
6Kriya Capital1,330
7Spring Oaks Capital1,102
8Credit Collection Services1,097
9IC System1,035
10Transworld Systems1,019
11National Credit Adjusters931
12Caine & Weiner899
13ProCollect707
14Genesis (Columbia Debt Recovery)625
15TrueAccord554
16Radius Global Solutions477
17T.S. Holdings467
18V and H Portfolio422
19NCB Management Services406
20Credit Systems International396

What Texas residents complain about

  1. Collecting a debt the person says they don't owe37%
  2. Missing or unclear written notice about the debt28%
  3. Threatened or took negative or legal action22%
  4. False or misleading statements9.6%
  5. Calling too often or after being told to stop2.1%
  6. Problems with texts, emails or social media messages1.1%
  7. Contacting or threatening to contact other people0.6%

The most common complaint here is collecting a debt the person says they don't owe (37%).

Kinds of debt in Texas complaints

Where the type was named

Complaints from Texas over time

December 2023: 745January 2024: 954February 2024: 968March 2024: 1,830April 2024: 2,373May 2024: 2,179June 2024: 1,972July 2024: 1,944August 2024: 2,361September 2024: 2,815October 2024: 3,327November 2024: 2,737December 2024: 2,719January 2025: 4,238February 2025: 2,847March 2025: 3,342April 2025: 3,979May 2025: 4,427June 2025: 4,265July 2025: 5,319August 2025: 5,692September 2025: 5,673October 2025: 4,060November 2025: 4,307December 2025: 4,557January 2026: 5,350February 2026: 4,497March 2026: 6,000April 2026: 5,076May 2026: 4,991June 2026: 4,958July 2026: 4,619August 2026: 3,642September 2026: 3,630October 2026: 3,781November 2026: 526 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)526
October 20263,781
September 20263,630
August 20263,642
July 20264,619
June 20264,958
May 20264,991
April 20265,076
March 20266,000
February 20264,497
January 20265,350
December 20254,557
November 20254,307
October 20254,060
September 20255,673
August 20255,692
July 20255,319
June 20254,265
May 20254,427
April 20253,979
March 20253,342
February 20252,847
January 20254,238
December 20242,719
November 20242,737
October 20243,327
September 20242,815
August 20242,361
July 20241,944
June 20241,972
May 20242,179
April 20242,373
March 20241,830
February 2024968
January 2024954
December 2023745

Questions about debt collection in Texas

What is the statute of limitations on debt in Texas?

For most credit card debt it is 4 years in Texas. Written contracts: 4 years. Oral agreements: 4 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Texas?

Texas doesn't license collection agencies, but it requires them to post a bond. Look up a license with the Texas Secretary of State.

How do I report a debt collector in Texas?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Texas Secretary of State. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Texas?

In the last 12 months, Jefferson Capital Systems (4,535), Midland Credit Management (3,122), Portfolio Recovery Associates (2,787) drew the most complaints from Texas residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.