Texas · data through November 10, 2026
Debt collectors in Texas
54,805 complaints about debt collectors came from Texas in the last 12 months, up 11% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 54,805
- Share of all U.S. complaints
- 17.4%
- Say the debt isn't theirs
- 37%
- Credit card time limit
- 4 yrs
Statute of limitations on debt in Texas
- Credit cards
- 4 years
- Written contracts
- 4 years
- Oral agreements
- 4 years
- Promissory notes
- 6 years
- Court judgments
- 10 years
Payments: Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.
Texas also bans suing on consumer debt that is past the time limit, on top of the federal rule.
No revival: once the limit has passed, Texas law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.
Legal details and citations
Credit cards: Credit card debt is sued as 'debt' under CPRC 16.004(a)(3) or as an 'open or stated account' under 16.004(c). Both periods are 4 years, so it does not matter which one a court applies. For open accounts, 16.004(c) says the claim accrues when the parties' dealings cease.
Payments and acknowledgments: CPRC 16.065: an acknowledgment of a claim that appears to be barred is not admissible to defeat limitations unless it is in writing and signed by the party to be charged. Texas law gives part payment alone no restarting effect, though case law on that point was not re-verified in this pass. For DEBT BUYERS ONLY, Fin. Code 392.307(d) (HB 996, eff. 9/1/2019) says that once a suit is barred, the cause of action 'is not revived by a payment of the consumer debt, an oral or written reaffirmation of the consumer debt, or any other activity on the consumer debt.' For original creditors, a signed written acknowledgment under 16.065 can still revive.
Judgments: A judgment becomes dormant if no writ of execution issues within 10 years of rendition. If a writ does issue, it becomes dormant when no further writ issues within 10 years of the last one, so issuing writs every 10 years keeps it alive indefinitely (CPRC 34.001). A dormant judgment can be revived by scire facias or an action of debt brought within 2 years after it becomes dormant (CPRC 31.006). The judgment-lien rules in Property Code ch. 52 were not checked.
Other rules: Read on official Texas Legislative Council statute files: CPRC 16.004, 16.065, 34.001, 31.006; Fin. Code 392.307; B&C 3.118. Fin. Code 392.307 is titled 'Collection of Certain Consumer Debt by Debt Buyers' and binds only 'debt buyers' (purchasers of consumer debt, excluding incidental acquisitions in mostly-performing portfolios and check-services companies). It bars them from suing or arbitrating time-barred consumer debt, bars revival by payment or reaffirmation, and requires the notice 'THE LAW LIMITS HOW LONG YOU CAN BE SUED ON A DEBT...'. It does not bind original creditors. A new 392.308 (identity-theft victims, eff. 9/1/2025) does not change the SOL. Promissory notes get 6 years under UCC 3.118; other written contracts get 4.
- open account: Tex. Civ. Prac. & Rem. Code 16.004(a)(3), (c)
- written contract: Tex. Civ. Prac. & Rem. Code 16.004(a)(3) (debt); 16.051 residual 4 years
- oral contract: Tex. Civ. Prac. & Rem. Code 16.004(a)(3)
- promissory note: Tex. Bus. & Com. Code 3.118(a)
- judgment: Tex. Civ. Prac. & Rem. Code 34.001; 31.006
- payment restarts: Tex. Civ. Prac. & Rem. Code 16.065; Tex. Fin. Code 392.307(d)
- other: Tex. Fin. Code 392.307(c) (debt buyer may not directly or indirectly commence an action or initiate arbitration after the 16.004 or B&C 3.118 period expires), 392.307(e)-(f) (mandatory time-barred-debt notice); CPRC 16.066 (foreign judgments)
Sources: tcss.legis.texas.gov · tcss.legis.texas.gov · tcss.legis.texas.gov
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Texas
Texas doesn't license collection agencies, but it requires them to post a bond.
Details for Texas
Texas has no collection agency license. Third-party debt collectors and credit bureaus must get a $10,000 surety bond and file a copy with the Secretary of State before collecting in Texas (Tex. Fin. Code § 392.101). 'Third-party debt collector' follows the federal FDCPA definition, so debt buyers that meet it must also file a bond. Original creditors collecting their own debts do not file a bond, but they are still subject to the Texas Debt Collection Act's conduct rules. The SOS Debt Collector Search is free and shows whether a collector's bond is active, pending cancellation, or canceled. Complaints go to the Attorney General, whose general complaint form covers unlawful debt collection.
Sources: direct.sos.state.tx.us · statutes.capitol.texas.gov · texasattorneygeneral.gov
Look up a collector's license (Texas Secretary of State)
State law: Texas Debt Collection Act (Tex. Fin. Code ch. 392). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Texas
Last 12 months
| # | Collector | Complaints |
|---|---|---|
| 1 | Jefferson Capital Systems | 4,535 |
| 2 | Midland Credit Management | 3,122 |
| 3 | Portfolio Recovery Associates | 2,787 |
| 4 | LVNV Funding (Resurgent Capital Services) | 2,559 |
| 5 | National Credit Systems | 1,381 |
| 6 | Kriya Capital | 1,330 |
| 7 | Spring Oaks Capital | 1,102 |
| 8 | Credit Collection Services | 1,097 |
| 9 | IC System | 1,035 |
| 10 | Transworld Systems | 1,019 |
| 11 | National Credit Adjusters | 931 |
| 12 | Caine & Weiner | 899 |
| 13 | ProCollect | 707 |
| 14 | Genesis (Columbia Debt Recovery) | 625 |
| 15 | TrueAccord | 554 |
| 16 | Radius Global Solutions | 477 |
| 17 | T.S. Holdings | 467 |
| 18 | V and H Portfolio | 422 |
| 19 | NCB Management Services | 406 |
| 20 | Credit Systems International | 396 |
What Texas residents complain about
The most common complaint here is collecting a debt the person says they don't owe (37%).
Kinds of debt in Texas complaints
Where the type was named
Complaints from Texas over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 526 |
| October 2026 | 3,781 |
| September 2026 | 3,630 |
| August 2026 | 3,642 |
| July 2026 | 4,619 |
| June 2026 | 4,958 |
| May 2026 | 4,991 |
| April 2026 | 5,076 |
| March 2026 | 6,000 |
| February 2026 | 4,497 |
| January 2026 | 5,350 |
| December 2025 | 4,557 |
| November 2025 | 4,307 |
| October 2025 | 4,060 |
| September 2025 | 5,673 |
| August 2025 | 5,692 |
| July 2025 | 5,319 |
| June 2025 | 4,265 |
| May 2025 | 4,427 |
| April 2025 | 3,979 |
| March 2025 | 3,342 |
| February 2025 | 2,847 |
| January 2025 | 4,238 |
| December 2024 | 2,719 |
| November 2024 | 2,737 |
| October 2024 | 3,327 |
| September 2024 | 2,815 |
| August 2024 | 2,361 |
| July 2024 | 1,944 |
| June 2024 | 1,972 |
| May 2024 | 2,179 |
| April 2024 | 2,373 |
| March 2024 | 1,830 |
| February 2024 | 968 |
| January 2024 | 954 |
| December 2023 | 745 |
Questions about debt collection in Texas
What is the statute of limitations on debt in Texas?
For most credit card debt it is 4 years in Texas. Written contracts: 4 years. Oral agreements: 4 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Texas?
Texas doesn't license collection agencies, but it requires them to post a bond. Look up a license with the Texas Secretary of State.
How do I report a debt collector in Texas?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Texas Secretary of State. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Texas?
In the last 12 months, Jefferson Capital Systems (4,535), Midland Credit Management (3,122), Portfolio Recovery Associates (2,787) drew the most complaints from Texas residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.