Collection Agency Lookup

Utah · data through November 10, 2026

Debt collectors in Utah

1,036 complaints about debt collectors came from Utah in the last 12 months, up 20% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
1,036
Share of all U.S. complaints
0.3%
Say the debt isn't theirs
40%
Credit card time limit
6 yrs

Statute of limitations on debt in Utah

Check your date →

Credit cards
6 years
Written contracts
6 years
Oral agreements
4 years
Promissory notes
6 years
Court judgments
8 years

Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Utah

We found no statewide license requirement for collection agencies in Utah. Federal rules still apply in full; if a license matters to your case, confirm with the state.

Details for Utah

Not fully verified: Utah's official code site (le.utah.gov) and Department of Commerce sites (corporations.utah.gov, dcp.utah.gov) could not be loaded. No current Utah licensing or registration requirement for collection agencies was found. Utah Code Title 12 ('Collection Agencies') now appears to contain only § 12-1-11 (collection and convenience fees); the former registration/bond sections (§§ 12-1-1 to 12-1-10) show no text in the current code, consistent with repeal. § 12-1-11 still refers to a collection agency 'registered under this title', which looks vestigial. NMLS lists no collection license for either Utah agency on NMLS (DFI, Real Estate), and a vendor listing of a Division of Corporations 'Collection Agency Registration' could not be confirmed. Recheck le.utah.gov Title 12 before publishing. Consumer complaints about collectors would go to the Utah Division of Consumer Protection or the CFPB (URL not verified).

Sources: codes.findlaw.com · harborcompliance.com

State law: Utah Code Title 12, Collection Agencies (collection and convenience fees) (Utah Code § 12-1-11). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in Utah

Last 12 months

#CollectorComplaints
1LVNV Funding (Resurgent Capital Services)61
2Express Recovery Services58
3Jefferson Capital Systems47
4Midland Credit Management39
5Mountain Land Collections38
6Portfolio Recovery Associates36
7Aldous & Associates23
8Bonneville Collections22
9Credit Collection Services19
10Kriya Capital18
11Caine & Weiner18
12Johnson Mark16
13N.a.r14
14Gurstel Law Firm12
15National Credit Systems10
16Transworld Systems10
17Sequium Asset Solutions9
18Southwest Credit8
19Knight Adjustment Bureau8
20Genesis (Columbia Debt Recovery)8

What Utah residents complain about

  1. Collecting a debt the person says they don't owe40%
  2. Missing or unclear written notice about the debt22%
  3. Threatened or took negative or legal action13%
  4. False or misleading statements12%
  5. Calling too often or after being told to stop8.2%
  6. Contacting or threatening to contact other people2.5%
  7. Problems with texts, emails or social media messages2.5%

The most common complaint here is collecting a debt the person says they don't owe (40%).

Kinds of debt in Utah complaints

Where the type was named

Complaints from Utah over time

December 2023: 27January 2024: 21February 2024: 48March 2024: 38April 2024: 44May 2024: 33June 2024: 44July 2024: 53August 2024: 50September 2024: 45October 2024: 40November 2024: 33December 2024: 41January 2025: 91February 2025: 54March 2025: 64April 2025: 71May 2025: 102June 2025: 72July 2025: 93August 2025: 84September 2025: 78October 2025: 62November 2025: 71December 2025: 80January 2026: 81February 2026: 87March 2026: 72April 2026: 90May 2026: 92June 2026: 97July 2026: 95August 2026: 90September 2026: 78October 2026: 117November 2026: 7 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)7
October 2026117
September 202678
August 202690
July 202695
June 202697
May 202692
April 202690
March 202672
February 202687
January 202681
December 202580
November 202571
October 202562
September 202578
August 202584
July 202593
June 202572
May 2025102
April 202571
March 202564
February 202554
January 202591
December 202441
November 202433
October 202440
September 202445
August 202450
July 202453
June 202444
May 202433
April 202444
March 202438
February 202448
January 202421
December 202327

Questions about debt collection in Utah

What is the statute of limitations on debt in Utah?

For most credit card debt it is 6 years in Utah. Written contracts: 6 years. Oral agreements: 4 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Utah?

We found no statewide license requirement for collection agencies in Utah. Federal rules still apply in full; if a license matters to your case, confirm with the state.

How do I report a debt collector in Utah?

File a complaint with the CFPB at consumerfinance.gov/complaint and with the Utah attorney general's office. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Utah?

In the last 12 months, LVNV Funding (Resurgent Capital Services) (61), Express Recovery Services (58), Jefferson Capital Systems (47) drew the most complaints from Utah residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.