Utah · data through November 10, 2026
Debt collectors in Utah
1,036 complaints about debt collectors came from Utah in the last 12 months, up 20% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 1,036
- Share of all U.S. complaints
- 0.3%
- Say the debt isn't theirs
- 40%
- Credit card time limit
- 6 yrs
Statute of limitations on debt in Utah
- Credit cards
- 6 years
- Written contracts
- 6 years
- Oral agreements
- 4 years
- Promissory notes
- 6 years
- Court judgments
- 8 years
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
Legal details and citations
Credit cards: Utah Code 78B-2-309(1)(b) gives 6 years for a contract 'founded upon an instrument in writing'. 309(2) expressly covers a 'credit agreement' (as defined in 25-5-4) and starts that 6-year period at the latest of when the debt arose, a written acknowledgment or promise, or a payment. That indicates the legislature treats credit card agreements as 6-year written contracts. The 4-year period in 78B-2-307(1) (unwritten contracts, open store accounts for goods, open accounts for services and materials) is the shorter alternative if a court found no written instrument.
Payments and acknowledgments: Utah Code 78B-2-113(1) lets an action for recovery of a debt be brought within the applicable period from the latest of when the debt arose, a written acknowledgment or promise to pay by the debtor, or a payment on the debt by the debtor. 78B-2-309(2) repeats this for credit agreements and also counts a payment by a third party. The statute does not distinguish payments made before or after expiry, so on its face a post-expiry payment or written acknowledgment also starts a new period (revival). No debt-buyer-specific rule was found.
Judgments: Actions on judgments have 8 years (78B-2-311; the Utah courts self-help page states 'The statute of limitations for renewing a judgment is 8 years from the date of the judgment'). Under the Renewal of Judgment Act, a motion to renew must be filed in the original case before the 8 years run, with an affidavit accounting for payments (78B-6-1802). The renewal order renews the judgment 'for the same amount of time as the original judgment' (78B-6-1804), so another 8 years. The statute does not say how many renewals are allowed. Judgment liens on real property are governed by 78B-5-201/-202 (not read).
Other rules: The official le.utah.gov site refused connections throughout, so statute text comes from FindLaw (current as of 2025-01-01) and the judgment period also from the official Utah courts self-help page. No Utah appellate credit-card SOL case was confirmed (web search budget ran out), so credit card is marked not ambiguous on the strength of the 309(2) credit-agreement language; a court could still apply 4 years if the creditor cannot show a written agreement. No Utah statute barring suit or revival on time-barred consumer debt was found, but the Utah Code could not be fully checked. Unwritten contracts get 4 years.
- open account: Utah Code 78B-2-309(1)(b), (2); alt. 78B-2-307(1)
- written contract: Utah Code 78B-2-309(1)(b)
- oral contract: Utah Code 78B-2-307(1)(a)
- promissory note: Utah Code 70A-3-118(1); also 78B-2-309(1)(b)
- judgment: Utah Code 78B-2-311; 78B-6-1802; 78B-6-1804
- payment restarts: Utah Code 78B-2-113; 78B-2-309(2)
- other: 78B-2-307(1): 4-year claims accrue from the last charge or last payment
Sources: codes.findlaw.com · codes.findlaw.com · utcourts.gov
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Utah
We found no statewide license requirement for collection agencies in Utah. Federal rules still apply in full; if a license matters to your case, confirm with the state.
Details for Utah
Not fully verified: Utah's official code site (le.utah.gov) and Department of Commerce sites (corporations.utah.gov, dcp.utah.gov) could not be loaded. No current Utah licensing or registration requirement for collection agencies was found. Utah Code Title 12 ('Collection Agencies') now appears to contain only § 12-1-11 (collection and convenience fees); the former registration/bond sections (§§ 12-1-1 to 12-1-10) show no text in the current code, consistent with repeal. § 12-1-11 still refers to a collection agency 'registered under this title', which looks vestigial. NMLS lists no collection license for either Utah agency on NMLS (DFI, Real Estate), and a vendor listing of a Division of Corporations 'Collection Agency Registration' could not be confirmed. Recheck le.utah.gov Title 12 before publishing. Consumer complaints about collectors would go to the Utah Division of Consumer Protection or the CFPB (URL not verified).
Sources: codes.findlaw.com · harborcompliance.com
State law: Utah Code Title 12, Collection Agencies (collection and convenience fees) (Utah Code § 12-1-11). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Utah
Last 12 months
What Utah residents complain about
The most common complaint here is collecting a debt the person says they don't owe (40%).
Kinds of debt in Utah complaints
Where the type was named
Complaints from Utah over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 7 |
| October 2026 | 117 |
| September 2026 | 78 |
| August 2026 | 90 |
| July 2026 | 95 |
| June 2026 | 97 |
| May 2026 | 92 |
| April 2026 | 90 |
| March 2026 | 72 |
| February 2026 | 87 |
| January 2026 | 81 |
| December 2025 | 80 |
| November 2025 | 71 |
| October 2025 | 62 |
| September 2025 | 78 |
| August 2025 | 84 |
| July 2025 | 93 |
| June 2025 | 72 |
| May 2025 | 102 |
| April 2025 | 71 |
| March 2025 | 64 |
| February 2025 | 54 |
| January 2025 | 91 |
| December 2024 | 41 |
| November 2024 | 33 |
| October 2024 | 40 |
| September 2024 | 45 |
| August 2024 | 50 |
| July 2024 | 53 |
| June 2024 | 44 |
| May 2024 | 33 |
| April 2024 | 44 |
| March 2024 | 38 |
| February 2024 | 48 |
| January 2024 | 21 |
| December 2023 | 27 |
Questions about debt collection in Utah
What is the statute of limitations on debt in Utah?
For most credit card debt it is 6 years in Utah. Written contracts: 6 years. Oral agreements: 4 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Utah?
We found no statewide license requirement for collection agencies in Utah. Federal rules still apply in full; if a license matters to your case, confirm with the state.
How do I report a debt collector in Utah?
File a complaint with the CFPB at consumerfinance.gov/complaint and with the Utah attorney general's office. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Utah?
In the last 12 months, LVNV Funding (Resurgent Capital Services) (61), Express Recovery Services (58), Jefferson Capital Systems (47) drew the most complaints from Utah residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.