Virginia · data through November 10, 2026
Debt collectors in Virginia
5,881 complaints about debt collectors came from Virginia in the last 12 months, down 13% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 5,881
- Share of all U.S. complaints
- 1.9%
- Say the debt isn't theirs
- 39%
- Credit card time limit
- 5 yrs
Statute of limitations on debt in Virginia
- Credit cards*
- 5 years
- Written contracts
- 5 years
- Oral agreements
- 3 years
- Promissory notes
- 6 years
- Court judgments
- 10 years
* Courts in Virginia don't agree on which limit applies to credit cards; some apply 3 years. We show the longer one to be safe.
Medical debt: 3 years under a medical-debt rule. See the details below.
Payments: It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.
Legal details and citations
Credit cards: Va. Code 8.01-246(A)(2) gives 5 years for a written contract signed by the party charged. 8.01-246(A)(4) gives 3 years for a written contract NOT signed by the party charged, or any unwritten contract. A credit card is 5 years only if the creditor can show a writing signed by the cardholder (e.g., a signed application incorporating the terms); typical unsigned cardmember agreements and open accounts fall under the 3-year period. The 5-year merchant-account rule in (A)(3) is merchant-to-merchant only. No Virginia appellate case was confirmed, so 5 is the conservative figure and 3 is common.
Payments and acknowledgments: Va. Code 8.01-229(G): if the debtor 'promises, by writing signed by him or his agent, payment of money' on a contract, the creditor may sue within the original period measured from the promise. A written acknowledgment from which a promise may be implied counts. That covers written acknowledgment before or after expiry, for all creditors. Unlike the parallel West Virginia statute, the current Virginia text does not say that only a written promise can take a case out of the statute. Whether part payment alone tolls or restarts the period under Virginia case law could NOT be confirmed in this pass. No statute bars revival of consumer debt.
Judgments: For judgments dated on or after 7/1/2021, execution or action is barred after 10 years (20 years for judgments dated or extended before 7/1/2021) (8.01-251(A)). The creditor can extend for 10 years by recording a certificate in the circuit court clerk's office before expiry, and may record one more 10-year extension (8.01-251(B), (G)). General district court judgments get 10 years (16.1-94.1; 16.1-69.55(B)(2)). Under 2026 Acts c. 848, GDC judgments entered before 7/1/2026 can still be docketed in circuit court and then extended like circuit judgments. For GDC judgments entered on or after 7/1/2026 and enforced by a DEBT BUYER, the 10-year limit applies regardless of docketing (8.01-251(F); 16.1-69.55(B)(4)). The amended 16.1-94.1 limits its docketing exception to pre-7/1/2026 judgments, so whether non-debt-buyer creditors can extend post-July-2026 GDC judgments is unclear.
Medical debt, 3 years: Medical debt (2024 amendment): 3 years from the due date of the final invoice or the breach of a payment plan. (Va. Code 8.01-246(B))
Other rules: All statute text was read on the official Code of Virginia site (law.lis.virginia.gov), dated 11/12/2026, including the 2026 updates list. Recent changes: medical debt now has a 3-year limit (8.01-246(B)). Open accounts accrue at the later of the last payment or last charge (8.01-249(8)). Judgments dated on or after 7/1/2021 dropped from 20 to 10 years. 2026 c. 848 (HB1426) limits debt-buyer enforcement of new GDC judgments to 10 years. A consumer-debt pleading rule (8.01-271.2) takes effect 1/1/2027 and the Uniform Consumer Debt Default Judgments Act takes effect 7/1/2027. Neither of those sets an SOL. No Virginia statute expressly barring suit on, or revival of, time-barred consumer debt was found among the 2026 Title 59.1 and 8.01 updates. A promissory note under UCC 8.3A-118 gets 6 years, longer than the 5 years for other signed writings.
- open account: Va. Code 8.01-246(A)(2) (signed writing, 5 yrs) / (A)(4) (unsigned or unwritten, 3 yrs); accrual 8.01-249(8)
- written contract: Va. Code 8.01-246(A)(2)
- oral contract: Va. Code 8.01-246(A)(4)
- promissory note: Va. Code 8.3A-118(a)
- judgment: Va. Code 8.01-251(A), (B), (F), (G); 16.1-94.1; 16.1-69.55(B)
- payment restarts: Va. Code 8.01-229(G)
- other: Va. Code 8.01-246(B) (medical debt: 3 years from final invoice due date or payment-plan breach; 2024 c. 800); 8.01-249(8) (open account accrues at later of last payment or last charge); 8.01-271.2 (consumer-debt pleading signature rules, eff. 1/1/2027); Uniform Consumer Debt Default Judgments Act, 8.01-465.26 et seq. (eff. 7/1/2027)
Sources: law.lis.virginia.gov · law.lis.virginia.gov · law.lis.virginia.gov
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Virginia
We found no statewide license requirement for collection agencies in Virginia. Federal rules still apply in full; if a license matters to your case, confirm with the state.
Details for Virginia
Virginia does not license or register collection agencies or debt collectors. The Attorney General's Consumer Protection Section lists collection agencies as a complaint topic. It tells consumers to file complaints about agencies collecting debts owed to others with the federal CFPB, and it points to the federal FDCPA as the governing law. The AG's hotline is still available for help.
Sources: oag.state.va.us · oag.state.va.us
Most complained-about collectors in Virginia
Last 12 months
What Virginia residents complain about
The most common complaint here is collecting a debt the person says they don't owe (39%).
Kinds of debt in Virginia complaints
Where the type was named
Complaints from Virginia over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 41 |
| October 2026 | 441 |
| September 2026 | 501 |
| August 2026 | 368 |
| July 2026 | 464 |
| June 2026 | 430 |
| May 2026 | 554 |
| April 2026 | 518 |
| March 2026 | 614 |
| February 2026 | 542 |
| January 2026 | 554 |
| December 2025 | 521 |
| November 2025 | 580 |
| October 2025 | 825 |
| September 2025 | 729 |
| August 2025 | 778 |
| July 2025 | 611 |
| June 2025 | 577 |
| May 2025 | 560 |
| April 2025 | 636 |
| March 2025 | 405 |
| February 2025 | 348 |
| January 2025 | 487 |
| December 2024 | 295 |
| November 2024 | 320 |
| October 2024 | 365 |
| September 2024 | 275 |
| August 2024 | 267 |
| July 2024 | 414 |
| June 2024 | 373 |
| May 2024 | 403 |
| April 2024 | 307 |
| March 2024 | 276 |
| February 2024 | 201 |
| January 2024 | 156 |
| December 2023 | 157 |
Questions about debt collection in Virginia
What is the statute of limitations on debt in Virginia?
For most credit card debt it is 5 years in Virginia. Written contracts: 5 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Virginia?
We found no statewide license requirement for collection agencies in Virginia. Federal rules still apply in full; if a license matters to your case, confirm with the state.
How do I report a debt collector in Virginia?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at the state regulator. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Virginia?
In the last 12 months, Jefferson Capital Systems (634), LVNV Funding (Resurgent Capital Services) (357), Midland Credit Management (345) drew the most complaints from Virginia residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.