Collection Agency Lookup

Virginia · data through November 10, 2026

Debt collectors in Virginia

5,881 complaints about debt collectors came from Virginia in the last 12 months, down 13% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
5,881
Share of all U.S. complaints
1.9%
Say the debt isn't theirs
39%
Credit card time limit
5 yrs

Statute of limitations on debt in Virginia

Check your date →

Credit cards*
5 years
Written contracts
5 years
Oral agreements
3 years
Promissory notes
6 years
Court judgments
10 years

* Courts in Virginia don't agree on which limit applies to credit cards; some apply 3 years. We show the longer one to be safe.

Medical debt: 3 years under a medical-debt rule. See the details below.

Payments: It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in Virginia

We found no statewide license requirement for collection agencies in Virginia. Federal rules still apply in full; if a license matters to your case, confirm with the state.

Details for Virginia

Virginia does not license or register collection agencies or debt collectors. The Attorney General's Consumer Protection Section lists collection agencies as a complaint topic. It tells consumers to file complaints about agencies collecting debts owed to others with the federal CFPB, and it points to the federal FDCPA as the governing law. The AG's hotline is still available for help.

Sources: oag.state.va.us · oag.state.va.us

Most complained-about collectors in Virginia

Last 12 months

#CollectorComplaints
1Jefferson Capital Systems634
2LVNV Funding (Resurgent Capital Services)357
3Midland Credit Management345
4Portfolio Recovery Associates302
5Kriya Capital181
6Credit Collection Services155
7Transworld Systems120
8Caine & Weiner118
9IC System104
10National Credit Systems91
11Spring Oaks Capital74
12Harris & Harris70
13Radius Global Solutions68
14Credit Control66
15Fair Collections & Outsourcing53
16LJ Ross Associates48
17TrueAccord46
18Genesis (Columbia Debt Recovery)40
19BTH Management38
20Southwest Credit36

What Virginia residents complain about

  1. Collecting a debt the person says they don't owe39%
  2. Missing or unclear written notice about the debt31%
  3. False or misleading statements12%
  4. Threatened or took negative or legal action11%
  5. Calling too often or after being told to stop3.8%
  6. Problems with texts, emails or social media messages1.8%
  7. Contacting or threatening to contact other people1.2%

The most common complaint here is collecting a debt the person says they don't owe (39%).

Kinds of debt in Virginia complaints

Where the type was named

Complaints from Virginia over time

December 2023: 157January 2024: 156February 2024: 201March 2024: 276April 2024: 307May 2024: 403June 2024: 373July 2024: 414August 2024: 267September 2024: 275October 2024: 365November 2024: 320December 2024: 295January 2025: 487February 2025: 348March 2025: 405April 2025: 636May 2025: 560June 2025: 577July 2025: 611August 2025: 778September 2025: 729October 2025: 825November 2025: 580December 2025: 521January 2026: 554February 2026: 542March 2026: 614April 2026: 518May 2026: 554June 2026: 430July 2026: 464August 2026: 368September 2026: 501October 2026: 441November 2026: 41 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)41
October 2026441
September 2026501
August 2026368
July 2026464
June 2026430
May 2026554
April 2026518
March 2026614
February 2026542
January 2026554
December 2025521
November 2025580
October 2025825
September 2025729
August 2025778
July 2025611
June 2025577
May 2025560
April 2025636
March 2025405
February 2025348
January 2025487
December 2024295
November 2024320
October 2024365
September 2024275
August 2024267
July 2024414
June 2024373
May 2024403
April 2024307
March 2024276
February 2024201
January 2024156
December 2023157

Questions about debt collection in Virginia

What is the statute of limitations on debt in Virginia?

For most credit card debt it is 5 years in Virginia. Written contracts: 5 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. It is not settled whether a payment restarts the clock, so treat any payment on an old debt with care.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in Virginia?

We found no statewide license requirement for collection agencies in Virginia. Federal rules still apply in full; if a license matters to your case, confirm with the state.

How do I report a debt collector in Virginia?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at the state regulator. Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in Virginia?

In the last 12 months, Jefferson Capital Systems (634), LVNV Funding (Resurgent Capital Services) (357), Midland Credit Management (345) drew the most complaints from Virginia residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.