Washington · data through November 10, 2026
Debt collectors in Washington
4,405 complaints about debt collectors came from Washington in the last 12 months, up 96% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.
- Complaints, last 12 months
- 4,405
- Share of all U.S. complaints
- 1.4%
- Say the debt isn't theirs
- 33%
- Credit card time limit
- 6 yrs
Statute of limitations on debt in Washington
- Credit cards
- 6 years
- Written contracts
- 6 years
- Oral agreements
- 3 years
- Promissory notes
- 6 years
- Court judgments
- 10 years
Payments: A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
Washington also bans suing on consumer debt that is past the time limit, on top of the federal rule.
No revival: once the limit has passed, Washington law says a payment doesn't bring the debt back to life for a lawsuit, at least for some debts. See the details below.
Legal details and citations
Credit cards: RCW 4.16.040(1) gives 6 years for a contract in writing. RCW 4.16.040(2) (added 2007 c 124) separately gives 6 years for an 'account receivable', defined as any obligation for payment incurred in the ordinary course of the claimant's business, whether or not written. RCW 4.16.080(3) (3 years for unwritten contracts) is expressly made subject to 4.16.040(2). So credit card debt gets 6 years whether or not the creditor can produce a written agreement. No Washington appellate credit-card case was confirmed in this pass.
Payments and acknowledgments: (a) Before expiry: RCW 4.16.270 (as amended 2019 c 377) says a payment made after the due date but before the limitation period expires restarts the period from the most recent payment. A signed written acknowledgment or promise also takes the case out of the statute (RCW 4.16.280). (b) After expiry: 'Any payment on the contract made after the limitation period has expired shall not restart, revive, or extend the limitation period' (4.16.270), and an acknowledgment or promise made after expiry does not either (4.16.280). These are general statutes, so they apply to ALL creditors, not only debt buyers.
Judgments: Execution, garnishment, or other process may issue within 10 years from entry or filing (RCW 6.17.020(1)). Within 90 days before the 10 years expire, the holder may apply for an additional 10 years, granted as of right subject to timeliness and accounting issues (6.17.020(3)). A district court judgment transcribed to superior court is extended only in superior court. No judgment is enforceable more than 20 years from entry (6.17.020(7)). Actions on judgments get 10 years unless extended (RCW 4.16.020(2)). The last amendment is 2022 c 260; no consumer-debt-specific judgment rule appears in the current text.
Other rules: All statute text was read on the official RCW site: 4.16.020, 4.16.040, 4.16.080, 4.16.270, 4.16.280, 6.17.020, 19.16.250, 62A.3-118. The 2019 amendments (c 377) bar post-expiry revival by payment or acknowledgment for all creditors. RCW 19.16.250(23), last amended 2025 c 145, bars licensed collection agencies from suing or arbitrating on time-barred claims; it does not bind original creditors collecting their own debts. 19.16.250(28)-(29) add medical and hospital debt rules. Oral contracts get 3 years, but the account-receivable clause keeps credit cards at 6.
- open account: RCW 4.16.040(1), (2)
- written contract: RCW 4.16.040(1)
- oral contract: RCW 4.16.080(3)
- promissory note: RCW 62A.3-118(a)
- judgment: RCW 6.17.020; RCW 4.16.020(2)
- payment restarts: RCW 4.16.270; RCW 4.16.280 (both amended 2019 c 377)
- other: RCW 19.16.250(23): licensees (collection agencies, which in WA include debt buyers collecting purchased claims) may not 'Bring an action or initiate an arbitration proceeding on a claim when the licensee knows, or reasonably should know, that such suit or arbitration is barred by the applicable statute of limitations'
Sources: app.leg.wa.gov · app.leg.wa.gov · app.leg.wa.gov
The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.
Collection agency license in Washington
Yes. Collection agencies generally need a state license to collect from people in Washington.
Details for Washington
Collection agencies need a license from the Department of Licensing (Collection Agency Act, RCW 19.16; license required by RCW 19.16.110). The Department of Revenue's Business Licensing Service processes applications and renewals, and the license prints on the business license. Covered: agencies collecting for others, creditors collecting their own debts under another name, and debt buyers, who are exempt only from the in-state trust account rule. Out-of-state agencies that contact Washington debtors need an out-of-state collection agency license. Each branch office needs its own license. Regular employees of a licensed agency do not need their own license. The license also appears on DOR's Business Lookup (https://secure.dor.wa.gov/gteunauth/?Link=Lookup).
Sources: dol.wa.gov · app.leg.wa.gov · dol.wa.gov
Look up a collector's license (Washington State Department of Licensing)
State law: Collection Agency Act (RCW ch. 19.16). It adds to the federal Fair Debt Collection Practices Act.
Most complained-about collectors in Washington
Last 12 months
What Washington residents complain about
The most common complaint here is missing or unclear written notice about the debt (34%).
Kinds of debt in Washington complaints
Where the type was named
Complaints from Washington over time
Show the monthly numbers
| Month | Complaints |
|---|---|
| November 2026 (so far) | 37 |
| October 2026 | 297 |
| September 2026 | 238 |
| August 2026 | 323 |
| July 2026 | 393 |
| June 2026 | 397 |
| May 2026 | 415 |
| April 2026 | 388 |
| March 2026 | 475 |
| February 2026 | 418 |
| January 2026 | 375 |
| December 2025 | 450 |
| November 2025 | 285 |
| October 2025 | 283 |
| September 2025 | 237 |
| August 2025 | 260 |
| July 2025 | 178 |
| June 2025 | 225 |
| May 2025 | 173 |
| April 2025 | 123 |
| March 2025 | 136 |
| February 2025 | 149 |
| January 2025 | 174 |
| December 2024 | 142 |
| November 2024 | 125 |
| October 2024 | 134 |
| September 2024 | 98 |
| August 2024 | 90 |
| July 2024 | 95 |
| June 2024 | 87 |
| May 2024 | 97 |
| April 2024 | 117 |
| March 2024 | 119 |
| February 2024 | 93 |
| January 2024 | 85 |
| December 2023 | 69 |
Questions about debt collection in Washington
What is the statute of limitations on debt in Washington?
For most credit card debt it is 6 years in Washington. Written contracts: 6 years. Oral agreements: 3 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. A partial payment, or a signed written acknowledgment of the debt, generally restarts the clock.
The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.
Do debt collectors need a license in Washington?
Yes. Collection agencies generally need a state license to collect from people in Washington. Look up a license with the Washington State Department of Licensing.
How do I report a debt collector in Washington?
File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at Washington State Department of Licensing. Keep copies of letters, call logs and voicemails.
Which debt collectors get the most complaints in Washington?
In the last 12 months, Portfolio Recovery Associates (494), Jefferson Capital Systems (417), Midland Credit Management (383) drew the most complaints from Washington residents. Large collectors get more complaints partly because they contact more people.
Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.