Collection Agency Lookup

West Virginia · data through November 10, 2026

Debt collectors in West Virginia

393 complaints about debt collectors came from West Virginia in the last 12 months, down 58% from the year before. Here's who they were about, the time limits on old debts, and the state rules that protect you.

Complaints, last 12 months
393
Share of all U.S. complaints
0.1%
Say the debt isn't theirs
22%
Credit card time limit
10 yrs

Statute of limitations on debt in West Virginia

Check your date →

Credit cards*
10 years
Written contracts
10 years
Oral agreements
5 years
Promissory notes
6 years
Court judgments
10 years

* Courts in West Virginia don't agree on which limit applies to credit cards; some apply 5 years. We show the longer one to be safe.

Payments: Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.

The time limit is about lawsuits. A collector can still contact you about an old debt, but federal rules ban it from suing or threatening to sue once the limit has passed. Credit reporting has its own separate seven-year limit.

Collection agency license in West Virginia

Yes. Collection agencies generally need a state license to collect from people in West Virginia.

Details for West Virginia

Collection agencies must get a West Virginia business registration certificate from the State Tax Commissioner, which the Collection Agency Act of 1973 treats as the collection agency's license. They must also file a $5,000 surety bond with the Tax Commissioner (W. Va. Code § 47-16-4). Each principal and branch office needs its own license and bond. The definition covers anyone collecting for others and creditors collecting their own debts under another name. Exempt: banks and similar financial institutions, attorneys collecting in their own name, and regular employees of a creditor or licensed agency. The Tax Division's searchable Collection Agency Master List includes in-state and out-of-state agencies and debt buyers. Collection conduct is governed separately by the West Virginia Consumer Credit and Protection Act (W. Va. Code § 46A-2-122 et seq.), which the Attorney General enforces.

Sources: tax.wv.gov · tax.wv.gov · public.wvtax.gov

Look up a collector's license (West Virginia Tax Division (State Tax Commissioner))

State law: West Virginia Collection Agency Act of 1973 (W. Va. Code § 47-16-1 et seq.). It adds to the federal Fair Debt Collection Practices Act.

Most complained-about collectors in West Virginia

Last 12 months

#CollectorComplaints
1Portfolio Recovery Associates35
2Midland Credit Management32
3LVNV Funding (Resurgent Capital Services)25
4Jefferson Capital Systems21
5Credit Collection Services9
6NRA Group8
7Harris & Harris7
8Credit Control7
9Ability Recovery Services6
10IC System6
11Kriya Capital5
12Radius Global Solutions5
13Southwest Credit5
14CBE Group5
15Caine & Weiner5
16Unifin4
17Penn Credit4
18Spring Oaks Capital4
19Transworld Systems4
20Aargon Agency3

What West Virginia residents complain about

  1. Missing or unclear written notice about the debt53%
  2. Collecting a debt the person says they don't owe22%
  3. False or misleading statements9.0%
  4. Threatened or took negative or legal action6.6%
  5. Calling too often or after being told to stop6.2%
  6. Problems with texts, emails or social media messages2.0%
  7. Contacting or threatening to contact other people1.4%

The most common complaint here is missing or unclear written notice about the debt (53%).

Kinds of debt in West Virginia complaints

Where the type was named

Complaints from West Virginia over time

December 2023: 9January 2024: 11February 2024: 16March 2024: 11April 2024: 32May 2024: 73June 2024: 71July 2024: 25August 2024: 19September 2024: 30October 2024: 26November 2024: 45December 2024: 26January 2025: 39February 2025: 21March 2025: 39April 2025: 132May 2025: 95June 2025: 74July 2025: 108August 2025: 106September 2025: 113October 2025: 109November 2025: 69December 2025: 54January 2026: 39February 2026: 40March 2026: 27April 2026: 34May 2026: 32June 2026: 25July 2026: 29August 2026: 17September 2026: 31October 2026: 28November 2026: 4 (month so far)
Faded bar: this month so far. Counted by the date the CFPB received each complaint.
Show the monthly numbers
MonthComplaints
November 2026 (so far)4
October 202628
September 202631
August 202617
July 202629
June 202625
May 202632
April 202634
March 202627
February 202640
January 202639
December 202554
November 202569
October 2025109
September 2025113
August 2025106
July 2025108
June 202574
May 202595
April 2025132
March 202539
February 202521
January 202539
December 202426
November 202445
October 202426
September 202430
August 202419
July 202425
June 202471
May 202473
April 202432
March 202411
February 202416
January 202411
December 20239

Questions about debt collection in West Virginia

What is the statute of limitations on debt in West Virginia?

For most credit card debt it is 10 years in West Virginia. Written contracts: 10 years. Oral agreements: 5 years. Promissory notes: 6 years. The clock usually starts at your last payment or when you defaulted. Only a signed written acknowledgment or promise to pay restarts the clock. A payment by itself generally does not.

The time limit stops lawsuits, not collection: a collector can still ask you to pay an old debt, but it can't sue or threaten to.

Do debt collectors need a license in West Virginia?

Yes. Collection agencies generally need a state license to collect from people in West Virginia. Look up a license with the West Virginia Tax Division (State Tax Commissioner).

How do I report a debt collector in West Virginia?

File a complaint with the CFPB at consumerfinance.gov/complaint, and with the state at West Virginia Tax Division (State Tax Commissioner). Keep copies of letters, call logs and voicemails.

Which debt collectors get the most complaints in West Virginia?

In the last 12 months, Portfolio Recovery Associates (35), Midland Credit Management (32), LVNV Funding (Resurgent Capital Services) (25) drew the most complaints from West Virginia residents. Large collectors get more complaints partly because they contact more people.

Complaint data: CFPB Consumer Complaint Database, by the state the consumer gave, through November 10, 2026. Time limits and licensing are summaries of state law checked against the statutes; laws change and exceptions apply, so this isn't legal advice.